All Systems Operational
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
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Operational
GTA Network
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Operational
ROC Network
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Operational
BUF Network
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Operational
VAN Network
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Operational
CTL-Metro Network
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Operational
ARL Network
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Operational
Calgary DC
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Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
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Operational
CA - Services
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Operational
USA-Services
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Operational
UK-Services
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Operational
Calgary DC
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Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
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Operational
Centrilogic Phone Systems
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Operational
Centrilogic Website
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Operational
Zoom Meetings
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Operational
Slack Messaging
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Operational
Zoom Phones
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Operational
Statuspage HTTPS Pages
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Operational
Statuspage Slack
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Operational
Statuspage SMS Notifications
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Operational
Statuspage Email Notifications
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Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
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Operational
LEN Environmental
Operational
BUF Environmental
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Operational
GTA Environmental
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Operational
VAN Environmental
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Operational
CTL-Metro Environmental
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Operational
ARL Environmental
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Operational
Calgary DC
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Scheduled Maintenance Notification, September 03rd, 2025 10 AM to 03 PM ET. Sep 3, 2025 10:00-15:00 EDT
Centrilogic Scheduled Maintenance Notification.
Maintenance Window: September 03rd, 2025
Start Time: September 03rd, 2025 10:00 AM ET
End Time: September 03rd, 2025 03:00 PM ET
Service Call in Reference Number: INC0180119
Services Affected: Backup and restore services
Service Location(s): All Datacenters
Expected Impact: Backups and restores will be unavailable during the window.
Details: Centrilogic is performing upgrades to its Commvault backup environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 29, 2025 - 02:16 EDT
Maintenance Window: September 03rd, 2025
Start Time: September 03rd, 2025 10:00 AM ET
End Time: September 03rd, 2025 03:00 PM ET
Service Call in Reference Number: INC0180119
Services Affected: Backup and restore services
Service Location(s): All Datacenters
Expected Impact: Backups and restores will be unavailable during the window.
Details: Centrilogic is performing upgrades to its Commvault backup environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 29, 2025 - 02:16 EDT
Centrilogic Scheduled Maintenance Notification, September 4th, 2025 22:00 EST to 23:59 AM EST Sep 4, 2025 22:00 - Sep 5, 2025 00:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 4th, 2025
Start Time: 22:00 EST
End Time: 23:59 EST
Service Call in Reference Number: INC0180060
Services Affected: Network Services
Service Location(s): 55 York
Expected Impact: CORE network outage notification
Details: The Centrilogic Network Engineering Team wishes to inform you of upcoming necessary maintenance/compliance software upgrade to our aggregation switches within the Data Center. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 5-10 minutes during the process.
We appreciate you’re understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 04, 2025 - 22:00 EDT
Maintenance Window: September 4th, 2025
Start Time: 22:00 EST
End Time: 23:59 EST
Service Call in Reference Number: INC0180060
Services Affected: Network Services
Service Location(s): 55 York
Expected Impact: CORE network outage notification
Details: The Centrilogic Network Engineering Team wishes to inform you of upcoming necessary maintenance/compliance software upgrade to our aggregation switches within the Data Center. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 5-10 minutes during the process.
We appreciate you’re understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 04, 2025 - 22:00 EDT
Centrilogic Scheduled Maintenance Notification, September 05, 2025 02:01 ET to 10:00 ET Sep 5, 2025 02:00-10:00 EDT
Centrilogic Scheduled Maintenance Notification (Telus)
Maintenance Window: September 05, 2025
Start Time: 02:01 ET
End Time: 10:00 ET
Service Call in Reference Number: INC0171218
Services Affected: NNI - 100mb NNI
Service Location(s): 555 Hastings Data Center (VAN)
Expected Impact: No Impact
Details: Our carrier partner Telus is performing Network Maintenance
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 15, 2025 - 03:47 EDT
Maintenance Window: September 05, 2025
Start Time: 02:01 ET
End Time: 10:00 ET
Service Call in Reference Number: INC0171218
Services Affected: NNI - 100mb NNI
Service Location(s): 555 Hastings Data Center (VAN)
Expected Impact: No Impact
Details: Our carrier partner Telus is performing Network Maintenance
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 15, 2025 - 03:47 EDT
Centrilogic Scheduled Maintenance Notification, September 8th, 2025 22:00 EST to 23:59 AM EST Sep 8, 2025 22:00 - Sep 9, 2025 00:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 8th, 2025
Start Time: 22:00 EST
End Time: 23:59 EST
Service Call in Reference Number: INC0180065
Services Affected: Network Services
Service Location(s): 55 York
Expected Impact: CORE network outage notification
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our data center aggregation switches. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 5-10 minutes during the process.
We appreciate you’re understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 26, 2025 - 02:21 EDT
Maintenance Window: September 8th, 2025
Start Time: 22:00 EST
End Time: 23:59 EST
Service Call in Reference Number: INC0180065
Services Affected: Network Services
Service Location(s): 55 York
Expected Impact: CORE network outage notification
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our data center aggregation switches. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 5-10 minutes during the process.
We appreciate you’re understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 26, 2025 - 02:21 EDT