Service Under Maintenance
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
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Under Maintenance
GTA Network
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Operational
ROC Network
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Operational
BUF Network
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Operational
VAN Network
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Under Maintenance
CTL-Metro Network
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Operational
ARL Network
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Operational
Calgary DC
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Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
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Operational
CA - Services
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Operational
USA-Services
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Operational
UK-Services
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Operational
Calgary DC
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Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
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Operational
Centrilogic Phone Systems
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Operational
Centrilogic Website
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Operational
Zoom Meetings
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Operational
Slack Messaging
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Operational
Zoom Phones
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Operational
Statuspage HTTPS Pages
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Operational
Statuspage Slack
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Operational
Statuspage SMS Notifications
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Operational
Statuspage Email Notifications
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Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
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Operational
LEN Environmental
Operational
BUF Environmental
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Operational
GTA Environmental
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Operational
VAN Environmental
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Operational
CTL-Metro Environmental
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Operational
ARL Environmental
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Operational
Calgary DC
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Emergency Maintenance Notification, April 3rd, 2025 06.00 PM ET to 10.00 PM ET Reference ID 1107694 Apr 3, 2025 18:00-22:00 EDT
Centrilogic Scheduled Maintenance Notification.
Maintenance Window: April 3rd, 2025
Start Time: 06:00 PM EST
End Time: 10:00 PM EST
Service Call in Reference Number: 1107694
Services Affected: DR replication
Service Location(s): Vancouver and York Datacenter
Expected Impact: Multiple hits to replication traffic
Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 27, 2025 - 16:10 EDT
Maintenance Window: April 3rd, 2025
Start Time: 06:00 PM EST
End Time: 10:00 PM EST
Service Call in Reference Number: 1107694
Services Affected: DR replication
Service Location(s): Vancouver and York Datacenter
Expected Impact: Multiple hits to replication traffic
Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 27, 2025 - 16:10 EDT
Centrilogic Scheduled Maintenance Notification Apr 15, 2025 08:00 - Apr 16, 2025 17:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: April 15, 2025 & April 16, 2025
Start Time: 08:00 AM EST
End Time: 05:00 PM EST
Service Call in Reference Number: 1108446
Services Affected: UPS Units "No downtime due to doing one battery string at a time"
Service Location(s): 801 Main Street NW, Lenoir NC
Expected Impact: No outage expected
Details Centrilogic is performing UPS battery Change out maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 27, 2025 - 08:07 EDT
Maintenance Window: April 15, 2025 & April 16, 2025
Start Time: 08:00 AM EST
End Time: 05:00 PM EST
Service Call in Reference Number: 1108446
Services Affected: UPS Units "No downtime due to doing one battery string at a time"
Service Location(s): 801 Main Street NW, Lenoir NC
Expected Impact: No outage expected
Details Centrilogic is performing UPS battery Change out maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 27, 2025 - 08:07 EDT
Centrilogic Scheduled Maintenance Notification, April 17, 2025 12:01 AM EST to 05:00 AM EST Reference ID 1108572 Apr 17, 2025 00:00-05:00 EDT
Centrilogic Scheduled Maintenance Notification (ZAYO)
Maintenance Window:
Start Time: April 17, 2025 12:01 AM EST
End Time: April 17, 2025 05:00 AM EST
Service Call in Reference Number: 1108572
Services Affected: Data Centre Interconnect
Service Location(s): Vancouver Data Centre - York Data Centre
Expected Impact: A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 28, 2025 - 01:06 EDT
Maintenance Window:
Start Time: April 17, 2025 12:01 AM EST
End Time: April 17, 2025 05:00 AM EST
Service Call in Reference Number: 1108572
Services Affected: Data Centre Interconnect
Service Location(s): Vancouver Data Centre - York Data Centre
Expected Impact: A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 28, 2025 - 01:06 EDT
Centrilogic Scheduled Maintenance Notification, April 24, 2025 12:01 AM EST to 05:00 AM EST Reference ID 1108728 Apr 24, 2025 00:00-05:00 EDT
Centrilogic Scheduled Maintenance Notification (Zayo )
Maintenance Window: April 24, 2025
Start Time: April 24, 2025 12:01 AM EST
End Time: April 24, 2025 05:00 AM EST
Service Call in Reference Number: 1108728
Services Affected: Data Center Interconnect
Service Location(s): Vancouver Data Center | York Data Center
Expected Impact: : A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 27, 2025 - 04:02 EDT
Maintenance Window: April 24, 2025
Start Time: April 24, 2025 12:01 AM EST
End Time: April 24, 2025 05:00 AM EST
Service Call in Reference Number: 1108728
Services Affected: Data Center Interconnect
Service Location(s): Vancouver Data Center | York Data Center
Expected Impact: : A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Mar 27, 2025 - 04:02 EDT