Expected Impact: Multiple hits to replication traffic
Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.
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Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Details: We are replacing a redundant cooling loop circulating pump. The Primary pump will remain active. Second pump to be replaced the following week.
Centrilogic will be performing maintenance on our Plesk, Spam Filters, and FTP Servers. During this time, services will be interrupted. Services will be restored upon conclusion of the maintenance. If services continue to be impacted after the conclusion of the maintenance, please contact our support team at support@centrilogic.com
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
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Under Maintenance
90 days ago
99.99
% uptime
Today
GTA Network
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Under Maintenance
90 days ago
99.92
% uptime
Today
ROC Network
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Operational
90 days ago
100.0
% uptime
Today
BUF Network
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Operational
90 days ago
100.0
% uptime
Today
VAN Network
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Operational
90 days ago
100.0
% uptime
Today
CTL-Metro Network
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Operational
90 days ago
100.0
% uptime
Today
ARL Network
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Operational
90 days ago
100.0
% uptime
Today
Calgary DC
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Operational
90 days ago
100.0
% uptime
Today
LEN Network
Operational
90 days ago
100.0
% uptime
Today
Services (Dedicated and Shared hosting, Colocation, CPE)
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Operational
Start Time: April 03, 2025, 00:00 AM CT (01:00 AM EST)
End Time: April 03, 2025, 05:00 AM CT (06:00 AM EST)
Service Call in Reference Number: 1109538
Services Affected: Data Center Interconnect
Service Location(s): Vancouver Data Center - York Data Center
Expected Impact: A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions
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Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Service Location(s): Vancouver and York Datacenter
Expected Impact: Multiple hits to replication traffic
Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Centrilogic Scheduled Maintenance Notification Maintenance Window: April 15, 2025 & April 16, 2025 Start Time: 08:00 AM EST End Time: 05:00 PM EST Service Call in Reference Number: 1108446 Services Affected: UPS Units "No downtime due to doing one battery string at a time" Service Location(s): 801 Main Street NW, Lenoir NC Expected Impact: No outage expected Details Centrilogic is performing UPS battery Change out maintenance. If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications. Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center: To open a trouble ticket: support@centrilogic.com To open an emergency ticket: emergency@centrilogic.com Phone: 1-888-999-3091, Option 2 The Centrilogic Team https://www.centrilogic.com Posted on
Mar 27, 2025 - 08:07 EDT
Service Location(s): Vancouver Data Centre - York Data Centre
Expected Impact: A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Service Location(s): Vancouver Data Center | York Data Center
Expected Impact: : A maximum of 5 minutes if a reconvergence will be necessary
Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Unresolved incidents: Centrilogic Emergency Maintenance Notification, April 2nd, 2025 06.00 PM ET to 10.00 PM ET Reference ID 1107694, Centrilogic Scheduled Maintenance Notification, April 02, 2025 15:00 EST to 22:00 EST Reference ID 1107961.
Services Affected: No effect as power sources are redundant.
Service Location(s): Vancouver Data Centre
Expected Impact: No Impact.
Details: Change to power source to evenly distribute current power load. Rearranging devices in VAN from 1 PDU to another, devices that are duel powered will be moved to the secondary PDU since they are on the same PDU.
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Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Maintenance Window: March 27, 2025 - March 28, 2025
Start Time: March 27, 2025, 09:00 PM EST
End Time: March 28, 2025, 03:00 AM EST
Service Call in Reference Number: 1107927
Service Location(s): 350 Main St, Buffalo, NY
Services Affected: Electrical/UPS
Expected Impact: There is no expected impact.
Details: The Buffalo UPS’s are due for redundant rectifier module replacement. Contractors and staff will be onsite to perform maintenance on the UPS’s and replace all Capacitors and Cooling Fans.
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Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Maintenance Window: March 24, 2025 to March 26, 2025.
Start Time: March 24, 2025, 09:00 AM EDT.
End Time: March 26, 2025, 4:59 PM EDT.
Service Call in Reference Number: 1107031
Service Location(s): Rochester Data Centre
Expected Impact: There is no expected impact. This is a service maintenance. Risk: Low
Procedure CentriLogic 1. Check Fuel in onsite Generator 2. Check parameters on all UPS Units
DC Group Electrical 3. Arrive onsite 4. Review MOP with onsite contact 5. Execute Repair Procedures 6. Test and End PM
Details: Emergency UPS Service and Maintenance to be carried out by third-party contractor within a stated service window. UPS unit being repaired and inspected load will be transferred to its redundant counterpart and/or generator.
Rollback Plan: - If there is any problem during the maintenance procedure, team will engage emergency recovery procedure. - Inform manager and onsite contact of the issue
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Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Expected Impact: Multiple hits to replication traffic
Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Service Location(s): Tranmere Datacentre, York Datacentre, 151 Front St Datacentre
Expected Impact: Up to 2-3 minutes for the entire window.
Details: : Our carrier partner Rogers will be performing network maintenance that will temporarily affect two circuits originating from the Tranmere Datacenter. Centrilogic has redundant circuits that are active and will automatically take over traffic during this maintenance period, ensuring continuous service availability and minimal disruption. Our network operations team will monitor the circuit transitions, and we do not anticipate any customer-facing service interruptions.
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Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Service Location(s): Tranmere Datacentre, York Datacentre, 151 Front St Datacentre
Expected Impact: Outage for up to 2 to 3 Minutes.
Details: Our carrier partner Rogers will be performing network maintenance that will temporarily affect two circuits originating from the Tranmere Datacenter. Centrilogic has redundant circuits that are active and will automatically take over traffic during this maintenance period, ensuring continuous service availability and minimal disruption. Our network operations team will monitor the circuit transitions, and we do not anticipate any customer-facing service interruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center: