All Systems Operational
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
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Operational
GTA Network
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Operational
ROC Network
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Operational
BUF Network
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Operational
VAN Network
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Operational
CTL-Metro Network
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Operational
ARL Network
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Operational
Calgary DC
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Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
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Operational
CA - Services
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Operational
USA-Services
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Operational
UK-Services
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Operational
Calgary DC
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Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
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Operational
Centrilogic Phone Systems
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Operational
Centrilogic Website
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Operational
Zoom Meetings
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Operational
Slack Messaging
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Operational
Zoom Phones
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Operational
Statuspage HTTPS Pages
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Operational
Statuspage Slack
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Operational
Statuspage SMS Notifications
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Operational
Statuspage Email Notifications
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Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
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Operational
LEN Environmental
Operational
BUF Environmental
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Operational
GTA Environmental
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Operational
VAN Environmental
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Operational
CTL-Metro Environmental
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Operational
ARL Environmental
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Operational
Calgary DC
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Scheduled Maintenance Notification, September 18th, 2025 05:00 PM to 09:00 PM ET Sep 18, 2025 17:00-21:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 18th, 2025
Start Time: 05:00PM ET
End Time: 09:00PM ET
Service Call in Reference Number: INC0185920
Services Affected: Generator Major Servicing
Service Location(s): 28 Mansfield St Rochester NY CA
Expected Impact: There is no expected impact.
Details: Centrilogic is performing Generator Major PM in Rochester.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 15, 2025 - 13:44 EDT
Maintenance Window: September 18th, 2025
Start Time: 05:00PM ET
End Time: 09:00PM ET
Service Call in Reference Number: INC0185920
Services Affected: Generator Major Servicing
Service Location(s): 28 Mansfield St Rochester NY CA
Expected Impact: There is no expected impact.
Details: Centrilogic is performing Generator Major PM in Rochester.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 15, 2025 - 13:44 EDT
Centrilogic Scheduled Maintenance Notification, September 19th, 2025 10:00 ET to 15:00 ET Sep 19, 2025 10:00-15:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 19th, 2025
Start Time: 10:00 ET
End Time: 15:00 ET
Service Call in Reference Number: INC0186482
Services Affected: Backup and restore services
Service Location(s): All Datacenters
Expected Impact: Backups and restores will be unavailable during the window.
Details: Centrilogic is performing upgrades to its Commvault backup environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 16, 2025 - 06:43 EDT
Maintenance Window: September 19th, 2025
Start Time: 10:00 ET
End Time: 15:00 ET
Service Call in Reference Number: INC0186482
Services Affected: Backup and restore services
Service Location(s): All Datacenters
Expected Impact: Backups and restores will be unavailable during the window.
Details: Centrilogic is performing upgrades to its Commvault backup environment to provide improved support and services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 16, 2025 - 06:43 EDT
Centrilogic Scheduled Maintenance Notification, September 25th, 2025 19:00 ET to September 26th, 2025 01:00 ET Sep 25, 2025 19:00 - Sep 26, 2025 01:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 25th, 2025 - September 26th , 2025
Start Time: September 25th, 2025 19:00 ET
End Time: September 26th, 2025 01:00 ET
Service Call in Reference Number: INC0185326
Services Affected: Internet Transit
Service Location(s): Arlington Data Center
Expected Impact: No impact expected
Details: Our carrier partner is performing network maintenance on our Internet Transit link servicing our Arlington Data Center. Centrilogic has multiple Internet Transit providers and traffic will reroute.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 17, 2025 - 03:11 EDT
Maintenance Window: September 25th, 2025 - September 26th , 2025
Start Time: September 25th, 2025 19:00 ET
End Time: September 26th, 2025 01:00 ET
Service Call in Reference Number: INC0185326
Services Affected: Internet Transit
Service Location(s): Arlington Data Center
Expected Impact: No impact expected
Details: Our carrier partner is performing network maintenance on our Internet Transit link servicing our Arlington Data Center. Centrilogic has multiple Internet Transit providers and traffic will reroute.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 17, 2025 - 03:11 EDT
Centrilogic Scheduled Maintenance Notification, October 07th, 2025 00:00 AM ET to 06:00 AM ET Oct 7, 2025 00:00-06:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: October 07th, 2025
Start Time: 00:00 AM ET
End Time: 06:00 AM ET
Service Call in Reference Number: INC0185699
Services Affected: Network NNI
Service Location(s): CentriLogic Buffalo - 350 Main Street-100 Data Center (BUF)
Expected Impact: Outage for up to 60 Minutes.
Details: Our carrier partner is performing a network maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 16, 2025 - 08:04 EDT
Maintenance Window: October 07th, 2025
Start Time: 00:00 AM ET
End Time: 06:00 AM ET
Service Call in Reference Number: INC0185699
Services Affected: Network NNI
Service Location(s): CentriLogic Buffalo - 350 Main Street-100 Data Center (BUF)
Expected Impact: Outage for up to 60 Minutes.
Details: Our carrier partner is performing a network maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 16, 2025 - 08:04 EDT