All Systems Operational

About This Site

Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.

If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:

United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300

NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.

Uptime over the past 90 days. View historical uptime.
Network (Internet transit, Core routing/switching, backbone systems) ? Operational
90 days ago
99.51 % uptime
Today
GTA Network ? Operational
90 days ago
99.98 % uptime
Today
ROC Network ? Operational
90 days ago
98.15 % uptime
Today
BUF Network ? Operational
90 days ago
100.0 % uptime
Today
VAN Network ? Operational
90 days ago
100.0 % uptime
Today
CTL-Metro Network ? Operational
90 days ago
100.0 % uptime
Today
ARL Network ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
LEN Network Operational
90 days ago
96.74 % uptime
Today
Services (Dedicated and Shared hosting, Colocation, CPE) ? Operational
90 days ago
99.02 % uptime
Today
CA - Services ? Operational
90 days ago
100.0 % uptime
Today
USA-Services ? Operational
90 days ago
96.09 % uptime
Today
UK-Services ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
Customer Services (Communication, Staffing, COVID, Monitoring) ? Operational
90 days ago
100.0 % uptime
Today
Centrilogic Phone Systems ? Operational
90 days ago
100.0 % uptime
Today
Centrilogic Website ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings ? Operational
Slack Messaging ? Operational
Zoom Phones ? Operational
Statuspage HTTPS Pages ? Operational
Statuspage Slack ? Operational
Statuspage SMS Notifications ? Operational
Statuspage Email Notifications ? Operational
Environmental (Power/Cooling/Security) Operational
90 days ago
99.57 % uptime
Today
ROC Environmental ? Operational
90 days ago
98.15 % uptime
Today
LEN Environmental Operational
90 days ago
97.56 % uptime
Today
BUF Environmental ? Operational
90 days ago
100.0 % uptime
Today
GTA Environmental ? Operational
90 days ago
100.0 % uptime
Today
VAN Environmental ? Operational
90 days ago
100.0 % uptime
Today
CTL-Metro Environmental ? Operational
90 days ago
100.0 % uptime
Today
ARL Environmental ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Network Outage - 151 Front St to Winnipeg
Resolved - We are pleased to inform you that the network outage affecting the interface link between 151 Front St and Winnipeg has been resolved. The issue was caused by a fiber cut from our carrier, Bell, and has now been fully addressed.

All affected services have been restored, and normal connectivity has been resumed. We appreciate your patience throughout this incident, and our team will continue to monitor the situation to ensure stability.

Thank you for your understanding, and please don’t hesitate to reach out if you have any further questions or concerns.
Nov 18, 17:14 EST
Investigating - We are currently experiencing a network outage affecting the interface link between 151 Front St and Winnipeg. The issue is related to a fiber cut by our carrier, Bell, which is impacting connectivity. As a result, some of our customers may be experiencing disruptions or outages on either their primary or secondary links.

Impact:
- Customers relying on the affected link may experience degraded performance or complete loss of connectivity.
- Both primary and secondary links could be impacted depending on the specific routing configurations.

Current Status:
- The fiber cut is being investigated by Bell, and we are dependent on their team to resolve the issue.
- At this time, there is no Estimated Time of Restoration (ETR) for when the issue will be fixed.

Next Steps:
- We are proactively reaching out to Bell every 30 minutes to obtain status updates and ensure the issue is being addressed as quickly as possible.
- We will continue to monitor the situation closely and provide updates as new information becomes available.

What You Can Expect:
- We understand the critical nature of this issue and are doing everything we can to work with Bell on a resolution.
- We will notify customers as soon as the link has been restored and the issue is resolved.

We appreciate your patience and understanding during this time. Our team is actively engaged, and we will provide further updates as soon as we have more information.

Thank you for your cooperation.
Nov 18, 14:54 EST
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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