All Systems Operational
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
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Operational
GTA Network
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Operational
ROC Network
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Operational
BUF Network
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Operational
VAN Network
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Operational
CTL-Metro Network
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Operational
ARL Network
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Operational
Calgary DC
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Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
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Operational
CA - Services
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Operational
USA-Services
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Operational
UK-Services
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Operational
Calgary DC
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Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
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Operational
Centrilogic Phone Systems
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Operational
Centrilogic Website
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Operational
Zoom Meetings
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Operational
Slack Messaging
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Operational
Zoom Phones
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Operational
Statuspage HTTPS Pages
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Operational
Statuspage Slack
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Operational
Statuspage SMS Notifications
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Operational
Statuspage Email Notifications
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Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
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Operational
LEN Environmental
Operational
BUF Environmental
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Operational
GTA Environmental
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Operational
VAN Environmental
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Operational
CTL-Metro Environmental
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Operational
ARL Environmental
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Operational
Calgary DC
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Scheduled Maintenance Notification, October 31st, 2025, 18:00 ET to November 01st, 2025, 06:00 ET Oct 31, 2025 18:00 - Nov 1, 2025 06:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: October 31st, 2025 to November 01st, 2025
Start Time: 18:00 ET
End Time: 06:00 ET
Service Call in Reference Number: INC0194292
Services Affected: DSL customers will be partially impacted
Service Location(s): Centrilogic Toronto-55 York Data Center
Expected Impact: Outage up to 15 hours.
Details: Network team is migrating backup radius server for DSL services , We are expecting Zero impact on DSL services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 27, 2025 - 15:45 EDT
Maintenance Window: October 31st, 2025 to November 01st, 2025
Start Time: 18:00 ET
End Time: 06:00 ET
Service Call in Reference Number: INC0194292
Services Affected: DSL customers will be partially impacted
Service Location(s): Centrilogic Toronto-55 York Data Center
Expected Impact: Outage up to 15 hours.
Details: Network team is migrating backup radius server for DSL services , We are expecting Zero impact on DSL services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 27, 2025 - 15:45 EDT
Centrilogic Scheduled Maintenance Notification for Blackout & Brownout Periods- (Black Out: November 25, 2025 - December 03, 2025). Nov 25, 2025 00:00 - Dec 3, 2025 00:00 EST
Centrilogic Scheduled Maintenance Notification.
Maintenance "Blackout" Window: November 25th, 2025, to December 03rd, 2025
Start Time: 00:01 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0193789
Details: During the “Blackout” period, no service-impacting changes will be made unless submitted in writing with at least 48 hours advance notice. Any such requests must be shown to be critical to customer operations.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 18, 2025 - 07:52 EDT
Maintenance "Blackout" Window: November 25th, 2025, to December 03rd, 2025
Start Time: 00:01 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0193789
Details: During the “Blackout” period, no service-impacting changes will be made unless submitted in writing with at least 48 hours advance notice. Any such requests must be shown to be critical to customer operations.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 18, 2025 - 07:52 EDT
Centrilogic Scheduled Maintenance Notification for Blackout & Brownout Periods- (Brown Out: December 04, 2025 - December 14, 2025). Dec 4, 2025 00:00 - Dec 14, 2025 00:00 EST
Centrilogic Scheduled Blackout & Brownout periods..
Maintenance "Brownout" Window: December 04th, 2025 to December 14th, 2025
Start Time: 00:01 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0193789
Details: During the initial “Brownout” period, we will not schedule any major infrastructure changes, upgrades, or installations. We will still accept customer-initiated changes that are submitted with proper change control steps outlined, but do not encourage any non-emergency changes.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 18, 2025 - 07:55 EDT
Maintenance "Brownout" Window: December 04th, 2025 to December 14th, 2025
Start Time: 00:01 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0193789
Details: During the initial “Brownout” period, we will not schedule any major infrastructure changes, upgrades, or installations. We will still accept customer-initiated changes that are submitted with proper change control steps outlined, but do not encourage any non-emergency changes.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 18, 2025 - 07:55 EDT
Centrilogic Scheduled Maintenance Notification for Blackout & Brownout Periods- (Black Out: December 15, 2025 - January 05, 2026). Dec 15, 2025 07:55 - Jan 4, 2026 07:55 EST
Centrilogic Scheduled Blackout & Brownout periods
Maintenance Window: December 15th, 2025 to January 05th, 2026.
Start Time: 00:01 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0193789
Details: During the “Blackout” period, no service-impacting changes will be made unless submitted in writing with at least 48 hours advance notice. Any such requests must be shown to be critical to customer operations.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 18, 2025 - 07:57 EDT
Maintenance Window: December 15th, 2025 to January 05th, 2026.
Start Time: 00:01 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0193789
Details: During the “Blackout” period, no service-impacting changes will be made unless submitted in writing with at least 48 hours advance notice. Any such requests must be shown to be critical to customer operations.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Oct 18, 2025 - 07:57 EDT