All Systems Operational

About This Site

Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.

If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:

United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300

NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.

Network (Internet transit, Core routing/switching, backbone systems) ? Operational
90 days ago
99.99 % uptime
Today
GTA Network ? Operational
90 days ago
99.92 % uptime
Today
ROC Network ? Operational
90 days ago
100.0 % uptime
Today
BUF Network ? Operational
90 days ago
100.0 % uptime
Today
VAN Network ? Operational
90 days ago
100.0 % uptime
Today
CTL-Metro Network ? Operational
90 days ago
100.0 % uptime
Today
ARL Network ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
LEN Network Operational
90 days ago
100.0 % uptime
Today
Services (Dedicated and Shared hosting, Colocation, CPE) ? Operational
90 days ago
100.0 % uptime
Today
CA - Services ? Operational
90 days ago
100.0 % uptime
Today
USA-Services ? Operational
90 days ago
100.0 % uptime
Today
UK-Services ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
Customer Services (Communication, Staffing, COVID, Monitoring) ? Operational
90 days ago
100.0 % uptime
Today
Centrilogic Phone Systems ? Operational
90 days ago
100.0 % uptime
Today
Centrilogic Website ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings ? Operational
Slack Messaging ? Operational
Zoom Phones ? Operational
Statuspage HTTPS Pages ? Operational
Statuspage Slack ? Operational
Statuspage SMS Notifications ? Operational
Statuspage Email Notifications ? Operational
Environmental (Power/Cooling/Security) Operational
90 days ago
100.0 % uptime
Today
ROC Environmental ? Operational
90 days ago
100.0 % uptime
Today
LEN Environmental Operational
90 days ago
100.0 % uptime
Today
BUF Environmental ? Operational
90 days ago
100.0 % uptime
Today
GTA Environmental ? Operational
90 days ago
100.0 % uptime
Today
VAN Environmental ? Operational
90 days ago
100.0 % uptime
Today
CTL-Metro Environmental ? Operational
90 days ago
100.0 % uptime
Today
ARL Environmental ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Centrilogic Scheduled Maintenance Notification, April 02, 2025 15:00 EST to 22:00 EST Reference ID 1107961 Apr 2, 2025 15:00-22:00 EDT

Centrilogic Scheduled Maintenance Notification

Maintenance Window: April 02, 2025

Start Time: April 02, 2025, 15:00 EST

End Time: April 02, 2025, 22:00 EST

Service Call in Reference Number: 1107961

Services Affected: Redundant pump

Service Location(s): 55 York St Data Center

Expected Impact: No impact expected

Details: We are replacing a redundant cooling loop circulating pump. The Primary pump will remain active. Second pump to be replaced the following week.

Centrilogic will be performing maintenance on our Plesk, Spam Filters, and FTP Servers. During this time, services will be interrupted. Services will be restored upon conclusion of the maintenance. If services continue to be impacted after the conclusion of the maintenance, please contact our support team at support@centrilogic.com

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Posted on Mar 28, 2025 - 02:21 EDT

Centrilogic Emergency Maintenance Notification, April 2nd, 2025 06.00 PM ET to 10.00 PM ET Reference ID 1107694 Apr 2, 2025 18:00-22:00 EDT

Centrilogic Scheduled Maintenance Notification.

Maintenance Window: April 2nd, 2025

Start Time: 6:00 PM EST

End Time: 10:00 PM EST

Service Call in Reference Number: 1107694

Services Affected: DR replication

Service Location(s): Tranmere Datacenter

Expected Impact: Multiple hits to replication traffic

Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Posted on Mar 27, 2025 - 15:28 EDT

Centrilogic Scheduled Maintenance Notification, April 03, 2025, 01:00 AM ET to 06:00 AM ET Reference ID 1109538 Apr 3, 2025 00:00-05:00 EDT

Centrilogic Scheduled Maintenance Notification (Zayo)

Maintenance Window: April 03, 2025

Start Time: April 03, 2025, 00:00 AM CT (01:00 AM EST)

End Time: April 03, 2025, 05:00 AM CT (06:00 AM EST)

Service Call in Reference Number: 1109538

Services Affected: Data Center Interconnect 

Service Location(s): Vancouver Data Center - York Data Center

Expected Impact: A maximum of 5 minutes if a reconvergence will be necessary

Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com

To open an emergency ticket: emergency@centrilogic.com

Phone: 1-888-999-3091, Option 2

The Centrilogic Team

https://www.centrilogic.com

Posted on Apr 01, 2025 - 22:17 EDT

Centrilogic Emergency Maintenance Notification, April 3rd, 2025 06.00 PM ET to 10.00 PM ET Reference ID 1107694 Apr 3, 2025 18:00-22:00 EDT

Centrilogic Scheduled Maintenance Notification.

Maintenance Window: April 3rd, 2025

Start Time: 06:00 PM EST

End Time: 10:00 PM EST

Service Call in Reference Number: 1107694

Services Affected: DR replication

Service Location(s): Vancouver and York Datacenter

Expected Impact: Multiple hits to replication traffic

Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Posted on Mar 27, 2025 - 16:10 EDT

Centrilogic Scheduled Maintenance Notification Apr 15, 2025 08:00 - Apr 16, 2025 17:00 EDT

Centrilogic Scheduled Maintenance Notification
Maintenance Window: April 15, 2025 & April 16, 2025
Start Time: 08:00 AM EST
End Time: 05:00 PM EST
Service Call in Reference Number: 1108446
Services Affected: UPS Units "No downtime due to doing one battery string at a time"
Service Location(s): 801 Main Street NW, Lenoir NC
Expected Impact: No outage expected
Details Centrilogic is performing UPS battery Change out maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com

Posted on Mar 27, 2025 - 08:07 EDT

Centrilogic Scheduled Maintenance Notification, April 17, 2025 12:01 AM EST to 05:00 AM EST Reference ID 1108572 Apr 17, 2025 00:00-05:00 EDT

Centrilogic Scheduled Maintenance Notification (ZAYO)

Maintenance Window:

Start Time: April 17, 2025 12:01 AM EST

End Time: April 17, 2025 05:00 AM EST

Service Call in Reference Number: 1108572

Services Affected: Data Centre Interconnect

Service Location(s): Vancouver Data Centre - York Data Centre

Expected Impact: A maximum of 5 minutes if a reconvergence will be necessary

Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Posted on Mar 28, 2025 - 01:06 EDT

Centrilogic Scheduled Maintenance Notification, April 24, 2025 12:01 AM EST to 05:00 AM EST Reference ID 1108728 Apr 24, 2025 00:00-05:00 EDT

Centrilogic Scheduled Maintenance Notification (Zayo )

Maintenance Window: April 24, 2025

Start Time: April 24, 2025 12:01 AM EST

End Time: April 24, 2025 05:00 AM EST

Service Call in Reference Number: 1108728

Services Affected: Data Center Interconnect

Service Location(s): Vancouver Data Center | York Data Center

Expected Impact: : A maximum of 5 minutes if a reconvergence will be necessary

Details: Our carrier partner Zayo will be performing network maintenance to upgrade one of their core routers to a newer release. This planned intervention aims to optimize network infrastructure and minimize potential service disruptions.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Posted on Mar 27, 2025 - 04:02 EDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025
Completed - The scheduled maintenance has been completed.
Apr 1, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 21:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification.

Maintenance Window: April 01, 2025

Start Time: April 01, 2025, 21:00 EST

End Time: April 01, 2025, 22:00 EST

Service Call in Reference Number: 1107717

Services Affected: No effect as power sources are redundant.

Service Location(s): Vancouver Data Centre

Expected Impact: No Impact.

Details: Change to power source to evenly distribute current power load. Rearranging devices in VAN from 1 PDU to another, devices that are duel powered will be moved to the secondary PDU since they are on the same PDU.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Mar 31, 12:06 EDT
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025
Completed - The scheduled maintenance has been completed.
Mar 28, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 21:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification.

Maintenance Window: March 27, 2025 - March 28, 2025

Start Time: March 27, 2025, 09:00 PM EST

End Time: March 28, 2025, 03:00 AM EST

Service Call in Reference Number: 1107927

Service Location(s): 350 Main St, Buffalo, NY

Services Affected: Electrical/UPS

Expected Impact: There is no expected impact.

Details: The Buffalo UPS’s are due for redundant rectifier module replacement. Contractors and staff will be onsite to perform maintenance on the UPS’s and replace all Capacitors and Cooling Fans.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Mar 26, 14:20 EDT
Mar 27, 2025
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 16:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 09:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 14:41 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 18, 14:40 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification.

Maintenance Window: March 24, 2025 to March 26, 2025.

Start Time: March 24, 2025, 09:00 AM EDT.

End Time: March 26, 2025, 4:59 PM EDT.

Service Call in Reference Number: 1107031

Service Location(s): Rochester Data Centre

Expected Impact: There is no expected impact. This is a service maintenance.
Risk: Low

Procedure
CentriLogic
1. Check Fuel in onsite Generator
2. Check parameters on all UPS Units

DC Group Electrical
3. Arrive onsite
4. Review MOP with onsite contact
5. Execute Repair Procedures
6. Test and End PM

Details: Emergency UPS Service and Maintenance to be carried out by third-party contractor within a stated service window. UPS unit being repaired and inspected load will be transferred to its redundant counterpart and/or generator.

Rollback Plan:
- If there is any problem during the maintenance procedure, team will engage emergency recovery procedure.
- Inform manager and onsite contact of the issue

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Mar 18, 14:40 EDT
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Mar 20, 15:24 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification.

Maintenance Window: March 25th, 2025

Start Time: 06:00 PM EST

End Time: 10:00 PM EST

Service Call in Reference Number: 1107694

Service Location(s): Rochester Datacenter (ROC)

Services Affected: DR replication

Expected Impact: Multiple hits to replication traffic

Details: Centrilogic is performing maintenance in its Zerto DR replication environment to provide improved support and services.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Mar 20, 15:23 EDT
Mar 24, 2025
Completed - The scheduled maintenance has been completed.
Mar 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 00:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification (Rogers)

Maintenance Window: March 24, 2025

Start Time: 12:00 AM EST

End Time: 06:00 AM EST

Service Call in Reference Number: 1107737

Services Affected: Datacentre Interconnect

Service Location(s): Tranmere Datacentre, York Datacentre, 151 Front St Datacentre

Expected Impact: Up to 2-3 minutes for the entire window.

Details: : Our carrier partner Rogers will be performing network maintenance that will temporarily affect two circuits originating from the Tranmere Datacenter. Centrilogic has redundant circuits that are active and will automatically take over traffic during this maintenance period, ensuring continuous service availability and minimal disruption. Our network operations team will monitor the circuit transitions, and we do not anticipate any customer-facing service interruptions.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Mar 22, 08:02 EDT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 00:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification (Rogers)

Maintenance Window: March 19th, 2025

Start Time: 00:00 AM EST

End Time: 06:00 AM EST

Service Call in Reference Number: 1107005

Services Affected: Datacentre Interconnect

Service Location(s): Tranmere Datacentre, York Datacentre, 151 Front St Datacentre

Expected Impact: Outage for up to 2 to 3 Minutes.

Details: Our carrier partner Rogers will be performing network maintenance that will temporarily affect two circuits originating from the Tranmere Datacenter. Centrilogic has redundant circuits that are active and will automatically take over traffic during this maintenance period, ensuring continuous service availability and minimal disruption. Our network operations team will monitor the circuit transitions, and we do not anticipate any customer-facing service interruptions.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Mar 18, 09:12 EDT