All Systems Operational
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
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Operational
GTA Network
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Operational
ROC Network
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Operational
BUF Network
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Operational
VAN Network
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Operational
CTL-Metro Network
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Operational
ARL Network
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Calgary DC
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LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
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CA - Services
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USA-Services
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UK-Services
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Calgary DC
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Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
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Centrilogic Phone Systems
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Zoom Meetings
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Slack Messaging
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Zoom Phones
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Statuspage HTTPS Pages
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Statuspage Slack
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Statuspage SMS Notifications
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Statuspage Email Notifications
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Environmental (Power/Cooling/Security)
Operational
ROC Environmental
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LEN Environmental
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BUF Environmental
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Operational
GTA Environmental
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VAN Environmental
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Operational
CTL-Metro Environmental
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Operational
ARL Environmental
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Operational
Calgary DC
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
1105758 Centrilogic Scheduled Maintenance Notification May 22, 2025 23:00 - May 23, 2025 01:00 EDT
Centrilogic Scheduled Maintenance Notification [RFC#1105758]
Maintenance Window:
Start Time: May 22,2025 23:00 EST
End Time: May 23,2025 01:00 EST
Service Call in Reference Number: 1105758
Services Affected: Network Services
Service Location(s): YOR
Expected Impact: CORE network outage notification.
Details: The Centrilogic Network Engineering Team wishes to inform you of upcoming necessary maintenance/compliance software upgrade to our aggregation switches within the Data Center. We aim to complete this critical enhancement in less than 30 minutes, with an expected reload time of 5 minutes. We appreciate your understanding and patience as we enhance our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on May 14, 2025 - 03:46 EDT
Maintenance Window:
Start Time: May 22,2025 23:00 EST
End Time: May 23,2025 01:00 EST
Service Call in Reference Number: 1105758
Services Affected: Network Services
Service Location(s): YOR
Expected Impact: CORE network outage notification.
Details: The Centrilogic Network Engineering Team wishes to inform you of upcoming necessary maintenance/compliance software upgrade to our aggregation switches within the Data Center. We aim to complete this critical enhancement in less than 30 minutes, with an expected reload time of 5 minutes. We appreciate your understanding and patience as we enhance our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on May 14, 2025 - 03:46 EDT
Centrilogic Scheduled Maintenance Notification, May 26, 2025 02:01 AM EST to 07:00 AM EST Reference ID 1121693 May 26, 2025 02:00-07:00 EDT
Centrilogic Scheduled Maintenance Notification (ZAYO)
Maintenance Window: May 26th, 2025.
Start Time: May 26th, 2025, 00:01 AM Mountain Time (May 26th, 2025, 2:01 AM EST).
End Time: May 26th, 2025, 05:00 AM Mountain Time (May 26th, 2025, 07:00 AM EST).
Service Call in Reference Number: 1121693
Services Affected: Datacenter Interconnect
Service Location(s): Vancouver Data Center | York Data Center
Expected Impact: No expected impact as traffic will be rerouted to our backup link.
Details: Our carrier partner Zayo is performing Network maintenance affecting one of Centrilogic's links between Toronto and York data centers. Service(s) are expected to go down as a result of these activities.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 08, 2025 - 02:20 EDT
Maintenance Window: May 26th, 2025.
Start Time: May 26th, 2025, 00:01 AM Mountain Time (May 26th, 2025, 2:01 AM EST).
End Time: May 26th, 2025, 05:00 AM Mountain Time (May 26th, 2025, 07:00 AM EST).
Service Call in Reference Number: 1121693
Services Affected: Datacenter Interconnect
Service Location(s): Vancouver Data Center | York Data Center
Expected Impact: No expected impact as traffic will be rerouted to our backup link.
Details: Our carrier partner Zayo is performing Network maintenance affecting one of Centrilogic's links between Toronto and York data centers. Service(s) are expected to go down as a result of these activities.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 08, 2025 - 02:20 EDT
Centrilogic Scheduled Maintenance Notification, May 26th 2025 -23:00 EST - May 27th 01:00 EST Reference ID: [RFC#1105759] (1124702) May 26, 2025 23:00 - May 27, 2025 01:00 EDT
Centrilogic Scheduled Maintenance Notification.
Maintenance Window: May 26th, 2025 – May 27th, 2025.
Start Time: May 26th, 2025, 23:00 EST.
End Time: May 27th, 2025, 01:00 EST.
Service Call in Reference Number: 1105759
Services Affected: Network Services
Service Location(s): YOR
Expected Impact: CORE network outage notification.
Details: The Centrilogic Network Engineering Team wishes to inform you of the upcoming necessary maintenance/compliance software upgrade to our aggregation switches within the Data Center. We aim to complete this critical enhancement in less than 30 minutes, with an expected reload time of 5 minutes. We appreciate your understanding and patience as we enhance our network's reliability and performance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 16, 2025 - 21:53 EDT
Maintenance Window: May 26th, 2025 – May 27th, 2025.
Start Time: May 26th, 2025, 23:00 EST.
End Time: May 27th, 2025, 01:00 EST.
Service Call in Reference Number: 1105759
Services Affected: Network Services
Service Location(s): YOR
Expected Impact: CORE network outage notification.
Details: The Centrilogic Network Engineering Team wishes to inform you of the upcoming necessary maintenance/compliance software upgrade to our aggregation switches within the Data Center. We aim to complete this critical enhancement in less than 30 minutes, with an expected reload time of 5 minutes. We appreciate your understanding and patience as we enhance our network's reliability and performance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 16, 2025 - 21:53 EDT
Centrilogic Scheduled Maintenance Notification, May 30, 2025, 02:00 AM EST to 08:00 AM EST Reference ID 1116814 May 30, 2025 02:00-08:00 EDT
Centrilogic Scheduled Maintenance Notification (TELUS)
Maintenance Window: May 30,2025
Start Time: May 30, 2025, 02:00 AM EST
End Time: May 30, 2025, 08:00 AM EST
Service Call in Reference Number: 1116814
Services Affected: 10 Gbps Wavelength Fibre PTP
Service Location(s): Vancouver Data Center (VAN) - Toronto Tranmere Datacenter (TME)
Expected Impact: Up to 5 minutes during reconvergence.
Details: Our carrier partner TELUS will be conducting critical fiber infrastructure maintenance that may temporarily impact your service. This planned network upgrade addresses recent cable damage and is necessary to ensure ongoing service reliability. While the primary link undergoes maintenance, we have an active backup link in place to maintain continuous service. We appreciate your understanding as we work to improve our network performance and minimize potential service disruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Apr 24, 2025 - 01:48 EDT
Maintenance Window: May 30,2025
Start Time: May 30, 2025, 02:00 AM EST
End Time: May 30, 2025, 08:00 AM EST
Service Call in Reference Number: 1116814
Services Affected: 10 Gbps Wavelength Fibre PTP
Service Location(s): Vancouver Data Center (VAN) - Toronto Tranmere Datacenter (TME)
Expected Impact: Up to 5 minutes during reconvergence.
Details: Our carrier partner TELUS will be conducting critical fiber infrastructure maintenance that may temporarily impact your service. This planned network upgrade addresses recent cable damage and is necessary to ensure ongoing service reliability. While the primary link undergoes maintenance, we have an active backup link in place to maintain continuous service. We appreciate your understanding as we work to improve our network performance and minimize potential service disruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Apr 24, 2025 - 01:48 EDT
Centrilogic Scheduled Maintenance Notification-VAN5 Scheduled Fire Systems Maintenance (1124987) Jun 5, 2025 11:00-19:30 EDT
Centrilogic Scheduled Maintenance Notification (Cologix)
Maintenance Window: June 05,2025
Start Time: June 05, 2025, 11:00 AM EST
End Time: June 05 ,2025, 7:30 PM EST
Service Call in Reference Number: 1124987
Service Location(s): VAN
Expected Impact: There is no expected service impact throughout this maintenance
Details:
Our carrier partner Cologix is performing a maintenance activity for VAN5 Scheduled Fire Systems Maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 16, 2025 - 23:45 EDT
Maintenance Window: June 05,2025
Start Time: June 05, 2025, 11:00 AM EST
End Time: June 05 ,2025, 7:30 PM EST
Service Call in Reference Number: 1124987
Service Location(s): VAN
Expected Impact: There is no expected service impact throughout this maintenance
Details:
Our carrier partner Cologix is performing a maintenance activity for VAN5 Scheduled Fire Systems Maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 16, 2025 - 23:45 EDT
Centrilogic Scheduled Maintenance Notification, June 14th, 2025 2:01 AM EST to 10:00 AM EST Reference ID 1124268 Jun 14, 2025 02:00-10:00 EDT
Centrilogic Scheduled Maintenance Notification (TELUS)
Maintenance Window: June 13th, 2025 - June 14th, 2025
Start Time: June 13th, 2025, 23:01 AM PST (June 14th, 02:01 AM EST).
End Time: June 14th, 2025, 07:00 AM PST (June 14th, 10:00 AM EST).
Service Call in Reference Number: 1124168
Service Location(s): VAN - Vancouver Data Center
Expected Impact: No expected impact
Details: The Building Landlord at our Vancouver datacenter has informed us that they will be performing some power maintenance at the complex. They do not expect any impact to services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 16, 2025 - 22:13 EDT
Maintenance Window: June 13th, 2025 - June 14th, 2025
Start Time: June 13th, 2025, 23:01 AM PST (June 14th, 02:01 AM EST).
End Time: June 14th, 2025, 07:00 AM PST (June 14th, 10:00 AM EST).
Service Call in Reference Number: 1124168
Service Location(s): VAN - Vancouver Data Center
Expected Impact: No expected impact
Details: The Building Landlord at our Vancouver datacenter has informed us that they will be performing some power maintenance at the complex. They do not expect any impact to services.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 16, 2025 - 22:13 EDT
1121920 Centrilogic Scheduled Maintenance Notification Jun 16, 2025 20:00-23:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: June 16th , 2025
Start Time: June 16th 2025, 08:00 pm EST
End Time: June 16th 2025, 11:00 pm EST
Service Call in Reference Number: 1121920
Services Affected: UPS Unit 1 "will be on bypass for the service"
Service Location(s): 801 Main Street NW, Lenoir NC
Expected Impact: No Expected Impact
Details: DC Group will be onsite to replace the battery and fan, we will be working with DC Group to replace the UPS 1 damaged battery and bad fan. With the backup generator running we should have no outages.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 14, 2025 - 03:06 EDT
Maintenance Window: June 16th , 2025
Start Time: June 16th 2025, 08:00 pm EST
End Time: June 16th 2025, 11:00 pm EST
Service Call in Reference Number: 1121920
Services Affected: UPS Unit 1 "will be on bypass for the service"
Service Location(s): 801 Main Street NW, Lenoir NC
Expected Impact: No Expected Impact
Details: DC Group will be onsite to replace the battery and fan, we will be working with DC Group to replace the UPS 1 damaged battery and bad fan. With the backup generator running we should have no outages.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on May 14, 2025 - 03:06 EDT