All Systems Operational

About This Site

Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.

If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:

United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300

NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.

Uptime over the past 90 days. View historical uptime.
Network (Internet transit, Core routing/switching, backbone systems) ? Operational
90 days ago
100.0 % uptime
Today
GTA Network ? Operational
90 days ago
100.0 % uptime
Today
ROC Network ? Operational
90 days ago
100.0 % uptime
Today
BUF Network ? Operational
90 days ago
100.0 % uptime
Today
VAN Network ? Operational
90 days ago
100.0 % uptime
Today
CTL-Metro Network ? Operational
90 days ago
100.0 % uptime
Today
ARL Network ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
LEN Network Operational
90 days ago
100.0 % uptime
Today
Services (Dedicated and Shared hosting, Colocation, CPE) ? Operational
90 days ago
100.0 % uptime
Today
CA - Services ? Operational
90 days ago
100.0 % uptime
Today
USA-Services ? Operational
90 days ago
100.0 % uptime
Today
UK-Services ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
Customer Services (Communication, Staffing, COVID, Monitoring) ? Operational
90 days ago
100.0 % uptime
Today
Centrilogic Phone Systems ? Operational
90 days ago
100.0 % uptime
Today
Centrilogic Website ? Operational
90 days ago
100.0 % uptime
Today
Zoom Meetings ? Operational
Slack Messaging ? Operational
Zoom Phones ? Operational
Statuspage HTTPS Pages ? Operational
Statuspage Slack ? Operational
Statuspage SMS Notifications ? Operational
Statuspage Email Notifications ? Operational
Environmental (Power/Cooling/Security) Operational
90 days ago
100.0 % uptime
Today
ROC Environmental ? Operational
90 days ago
100.0 % uptime
Today
LEN Environmental Operational
90 days ago
100.0 % uptime
Today
BUF Environmental ? Operational
90 days ago
100.0 % uptime
Today
GTA Environmental ? Operational
90 days ago
100.0 % uptime
Today
VAN Environmental ? Operational
90 days ago
100.0 % uptime
Today
CTL-Metro Environmental ? Operational
90 days ago
100.0 % uptime
Today
ARL Environmental ? Operational
90 days ago
100.0 % uptime
Today
Calgary DC ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Centrilogic Scheduled Maintenance Notification, July 17th 2025, 8:00AM ET - 6:00PM ET & July 18th 2025, 8:00AM ET - 6:00PM ET Reference ID 1141740 Jul 17, 2025 08:00-18:00 EDT

Centrilogic Scheduled Maintenance Notification

CHANGE WINDOW 1:

Maintenance Window: Thursday July 17th 2025, 8:00AM ET - 6:00PM ET

Start Time: Thursday July 17th 2025, 8:00AM ET
End Time: Thursday July 17th 2025, 6:00PM ET

CHANGE WINDOW 2:

Maintenance Window: Thursday July 18th 2025, 8:00AM ET - 6:00PM ET

Start Time: Thursday July 18th 2025, 8:00AM ET
End Time: Thursday July 18th 2025, 6:00PM ET

Service Call in Reference Number: 1141740

Services Affected: Electrical

Service Location(s): 350 Main St. Buffalo, NY

Expected Impact: There is no expected impact.

Details: The Buffalo UPS’s are due for Battery replacement. Contractors and staff will be onsite to perform Maintenance on the UPS’s as well as Battery Replacement.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: alert@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com
Posted on Jul 11, 2025 - 04:57 EDT

Centrilogic Scheduled Maintenance Notification, July 17th 2025, 8:00AM ET - 6:00PM ET & July 18th 2025, 8:00AM ET - 6:00PM ET Reference ID 1141740 Jul 18, 2025 08:00-18:00 EDT

Centrilogic Scheduled Maintenance Notification

CHANGE WINDOW 2:

Maintenance Window: Thursday July 18th 2025, 8:00AM ET - 6:00PM ET

Start Time: Thursday July 18th 2025, 8:00AM ET

End Time: Thursday July 18th 2025, 6:00PM ET

Service Call in Reference Number: 1141740

Services Affected: Electrical

Service Location(s): 350 Main St. Buffalo, NY

Expected Impact: There is no expected impact.

Details: The Buffalo UPS’s are due for Battery replacement. Contractors and staff will be onsite to perform Maintenance on the UPS’s as well as Battery Replacement.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: alert@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com
Posted on Jul 11, 2025 - 04:59 EDT
Jul 14, 2025

No incidents reported today.

Jul 13, 2025
Centrilogic Scheduled Maintenance Notification, July 13, 2025 10:00 PM EST to 10:30 AM EST Reference ID 1136356
Completed - The scheduled maintenance has been completed.
Jul 13, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 22:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification

Maintenance Window: July 13, 2025

Start Time: 10:00 PM EST

End Time: 10:30 PM EST

Service Call in Reference Number: 1136356

Services Affected: Transit Reconvergance

Service Location(s): Front Street

Expected Impact: Outage for up to 30 minutes

Details: The Centrilogic Core Network Engineering Team would like to announce that we are conducting pre-emptive maintenance on our Core routers uplinks to prevent any service degradation. During this time, you may experience outage reconvergence for approximately 5 minutes. We appreciate your patience and understanding as we continue to enhance the reliability and performance of our network.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com
Jun 17, 02:38 EDT
Centrilogic Scheduled Maintenance Notification, July 13, 2025 12:01 AM EST to 02:59 AM EST Reference ID 1143423 (1143313)
Completed - The scheduled maintenance has been completed.
Jul 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 00:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification

Maintenance Window: July 13th, 2025

Start Time: 12:01 AM EST

End Time: 02:59 AM EST

Service Call in Reference Number: 1143313

Services Affected: Internet

Service Location(s): Tranmere Datacentre | Traders Blvd Datacentre

Expected Impact: Brief loss of connectivity while routing converges for up to 20 minutes.

Details: Centrilogic will be conducting scheduled network maintenance to ensure optimal service quality. During this time, brief service interruptions of up to 20 minutes may occur.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com
Jul 9, 02:16 EDT
Jul 12, 2025
Centrilogic Scheduled Maintenance Notification, July 11, 2025 11:30 PM EST to 11:59 PM EST Reference ID 1141760 (1140270)
Completed - The scheduled maintenance has been completed.
Jul 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:30 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification
Maintenance Window: July 11, 2025
Start Time: July 11, 2025, 11:30 PM EST
End Time: July 11, 2025, 11:59 PM EST
Service Call in Reference Number: 1141760
Services Affected: STP reconvergence on the legacy network
Service Location(s): Centrilogic Mississauga – 2 Robert Speck Parkway Data Centre (MIS)
Expected Impact: Outage for up to 30 minutes
Details: As part of our core modernization initiative, we wish to inform you that the Centrilogic Core Network Team will transition the core uplink to the new core in MIS. During this maintenance window, a brief outage of 15-30 minutes due to network convergence may occur. To minimize connectivity issues, backup connections via our alternate internet transit router will be in place. Our technical team is committed to minimizing the impact and restoring full network functionality promptly.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Jul 10, 02:49 EDT
Jul 11, 2025
Jul 10, 2025

No incidents reported.

Jul 9, 2025
Users in North America may experience issues with join meeting functionality in Microsoft Teams.
Resolved - Final Status:
Microsoft has identified a communication issue that occurred for a brief period between backend components that facilitate meeting join functionality, which resulted in impact. They will continue to closely monitor the service environment; however, their service telemetry indicates full remediation.

Start time: Wednesday, July 9, 2025 at 2:00 PM EDT
End time: Wednesday, July 9, 2025 at 2:12 PM EDT

User impact
Users in North America may have experienced issues with join meeting functionality in Microsoft Teams.

Preliminary root cause
A communication issue occurred for a brief period between backend components that facilitate meeting join functionality, which resulted in impact.
Jul 9, 16:05 EDT
Investigating - Microsoft Teams is currently experiencing an issue where users may be unable to join meetings. This issue has been acknowledged by Microsoft and is under investigation.

Recent update from Microsoft (Jul 9, 2025, 2:39 PM EDT):

"We’re investigating issues related to user reports of being unable to join Teams meetings. We’re currently reviewing system telemetry to identify the underlying cause."

Further updates will be shared as they become available.
Jul 9, 14:51 EDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Centrilogic Scheduled Maintenance Notification, July 2nd, 2025, 04:00 AM EST to 08:00 AM EST Reference ID - 1137866
Completed - The scheduled maintenance has been completed.
Jul 2, 04:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 04:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification (Arelion)
Maintenance Window: July 2nd, 2025
Start Time: July 2nd, 2025, 08:00 UTC ( 04:00 AM EST)
End Time: July 2nd, 2025, 12:00 UTC (08:00 AM EST)
Service Call in Reference Number: 1137866
Services Affected: Internet Transit
Service Location(s): Buffalo, NY, US
Expected Impact: Up to 15 Minutes
Details: Centrilogic’s upstream internet provider, Arelion, will be conducting a scheduled software upgrade on a core network device to enhance overall network stability and performance. During this maintenance window, a brief service interruption may occur as network traffic is rerouted through alternate upstream providers.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications. Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Jun 26, 03:39 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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