Update - Microsoft has completed the rollback of the networking configuration change identified during the investigation. Based on Microsoft's monitoring and telemetry, service functionality has been restored for the vast majority of affected users.
Microsoft continues to review all known impact scenarios and is closely monitoring the environment to confirm full service restoration across all affected regions and tenants. At this time, service availability has significantly improved, and recovery efforts remain focused on validating resolution for any remaining affected users.
We will continue to monitor Microsoft's updates and provide additional information if further action is required.
Jul 23, 2026 - 15:12 EDT
Microsoft continues to review all known impact scenarios and is closely monitoring the environment to confirm full service restoration across all affected regions and tenants. At this time, service availability has significantly improved, and recovery efforts remain focused on validating resolution for any remaining affected users.
We will continue to monitor Microsoft's updates and provide additional information if further action is required.
Jul 23, 2026 - 15:12 EDT
Monitoring - Microsoft has advised that service restoration efforts are progressing, with telemetry indicating improvement across affected services following traffic rerouting activities. Additional remediation actions remain underway as Microsoft continues to revert a recent networking configuration change and implement targeted traffic-routing adjustments to further reduce impact.
At this time, service functionality is being restored for affected users; however, some users may continue to experience intermittent access issues or degraded performance. Microsoft is actively monitoring recovery progress and validating improvements with impacted customers.
We will continue to monitor Microsoft's updates and provide further information as it becomes available
Jul 23, 2026 - 14:27 EDT
At this time, service functionality is being restored for affected users; however, some users may continue to experience intermittent access issues or degraded performance. Microsoft is actively monitoring recovery progress and validating improvements with impacted customers.
We will continue to monitor Microsoft's updates and provide further information as it becomes available
Jul 23, 2026 - 14:27 EDT
Update - User impact: Users may be experiencing issues accessing or using Microsoft 365 services in the North America region.
Current status: Microsoft are continuing their investigation and are reviewing recent changes for potential correlation while they analyze service telemetry and available diagnostic data.
Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted.
Jul 23, 2026 - 12:01 EDT
Current status: Microsoft are continuing their investigation and are reviewing recent changes for potential correlation while they analyze service telemetry and available diagnostic data.
Scope of impact: Users accessing Microsoft 365 services through affected network paths in the North America region may be impacted.
Jul 23, 2026 - 12:01 EDT
Investigating - Microsoft is currently investigating a SharePoint Online service issue affecting some users. Users may experience difficulties accessing SharePoint sites, slow performance, or navigation errors. At this time, Microsoft has not identified the root cause and is continuing its investigation. We are monitoring the situation closely and will provide further updates as Microsoft releases additional information.
Jul 23, 2026 - 11:36 EDT
Jul 23, 2026 - 11:36 EDT
Update - This is still in progress
Jul 23, 2026 - 12:39 EDT
Jul 23, 2026 - 12:39 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 23, 2026 - 12:35 EDT
Jul 23, 2026 - 12:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 2026 - 00:00 EDT
Jun 29, 2026 - 00:00 EDT
Scheduled - Centrilogic Emergency Maintenance Notification
Maintenance Window: June 29th, 2026 to July 31st 2026.
Start Time: 00:00 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0261858
Services Affected: UPS and HVAC Systems.
Service Location(s): 555 West Hastings St.
Expected Impact: Potential risk; no impact expected.
Details: Our carrier partner is conducting maintenance activities on the UPS and HVAC systems at our VAN5 facility, along with infrastructure upgrades, to enhance service quality for our customers.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Jun 29, 2026 00:00 - Aug 1, 2026 00:00 EDT
Maintenance Window: June 29th, 2026 to July 31st 2026.
Start Time: 00:00 ET
End Time: 23:59 ET
Service Call in Reference Number: INC0261858
Services Affected: UPS and HVAC Systems.
Service Location(s): 555 West Hastings St.
Expected Impact: Potential risk; no impact expected.
Details: Our carrier partner is conducting maintenance activities on the UPS and HVAC systems at our VAN5 facility, along with infrastructure upgrades, to enhance service quality for our customers.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Jun 29, 2026 00:00 - Aug 1, 2026 00:00 EDT
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
Under Maintenance
GTA Network
Operational
ROC Network
Operational
BUF Network
Operational
VAN Network
Under Maintenance
CTL-Metro Network
Operational
ARL Network
Operational
Calgary DC
Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
Operational
CA - Services
Operational
USA-Services
Operational
UK-Services
Operational
Calgary DC
Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
Operational
Centrilogic Phone Systems
Operational
Centrilogic Website
Operational
Zoom Meetings
Operational
Slack Messaging
Operational
Zoom Phones
Operational
Statuspage HTTPS Pages
Operational
Statuspage Slack
Operational
Statuspage SMS Notifications
Operational
Statuspage Email Notifications
Operational
Environmental (Power/Cooling/Security)
Under Maintenance
ROC Environmental
Operational
LEN Environmental
Operational
BUF Environmental
Operational
GTA Environmental
Operational
VAN Environmental
Under Maintenance
CTL-Metro Environmental
Operational
ARL Environmental
Operational
Calgary DC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Emergency Maintenance Notification, July 29th 03:01 ET to 08:00 ET Jul 29, 2026 03:01-08:01 EDT
Centrilogic Emergency Maintenance Notification
Maintenance Window: July 29th, 2026
Start Time: 03:01 ET
End Time: 08:00 ET
Service Call in Reference Number: INC0254692
Services Affected: Core Network Backhaul
Service Location: Vancouver DC, York DC
Expected Impact: None
Details: Our carrier partner will conduct emergency maintenance on a backhaul link connecting our York and Vancouver data centers. Thanks to our existing redundant routing paths, we do not anticipate any service disruptions or performance impacts during this maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Jun 07, 2026 - 10:25 EDT
Maintenance Window: July 29th, 2026
Start Time: 03:01 ET
End Time: 08:00 ET
Service Call in Reference Number: INC0254692
Services Affected: Core Network Backhaul
Service Location: Vancouver DC, York DC
Expected Impact: None
Details: Our carrier partner will conduct emergency maintenance on a backhaul link connecting our York and Vancouver data centers. Thanks to our existing redundant routing paths, we do not anticipate any service disruptions or performance impacts during this maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Jun 07, 2026 - 10:25 EDT
Centrilogic Scheduled Maintenance Notification, August 3rd 2026, 00:00 ET to 06:00 ET Aug 3, 2026 00:00-06:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: August 3rd, 2026
Start Time: 00:00 ET
End Time: 06:00 ET
Service Call in Reference Number: INC0265025
Services Affected: Datacenter interconnect
Service Location(s): 2 Robert Speck Parkway, Mississauga
Expected Impact: None
Details: Our carrier partner Bell is performing maintenance to improve service delivery. No impact to services is expected as Centrilogic has multiple links available to maintain uninterrupted data transit.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Jul 14, 2026 - 01:25 EDT
Maintenance Window: August 3rd, 2026
Start Time: 00:00 ET
End Time: 06:00 ET
Service Call in Reference Number: INC0265025
Services Affected: Datacenter interconnect
Service Location(s): 2 Robert Speck Parkway, Mississauga
Expected Impact: None
Details: Our carrier partner Bell is performing maintenance to improve service delivery. No impact to services is expected as Centrilogic has multiple links available to maintain uninterrupted data transit.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Jul 14, 2026 - 01:25 EDT