Update - Dear Valued Clients,
We continue to work closely with our facilities contractor following a UPS hardware failure that impacted a redundant power path within our RSP Data Centre.
The affected power path remains restored, and all services continue to operate normally. Replacement hardware has been confirmed and expedited by our vendor. We are currently coordinating the repair schedule and expect to finalize the installation window shortly.
At this time, the environment remains stable, with no customer impact identified. Operations and facilities teams continue to closely monitor the site while remediation activities are completed.
Our next update will be provided by 18:00 ET.
Regards,
Centrilogic Support Team
Sep 24, 2026 - 14:23 EDT
We continue to work closely with our facilities contractor following a UPS hardware failure that impacted a redundant power path within our RSP Data Centre.
The affected power path remains restored, and all services continue to operate normally. Replacement hardware has been confirmed and expedited by our vendor. We are currently coordinating the repair schedule and expect to finalize the installation window shortly.
At this time, the environment remains stable, with no customer impact identified. Operations and facilities teams continue to closely monitor the site while remediation activities are completed.
Our next update will be provided by 18:00 ET.
Regards,
Centrilogic Support Team
Sep 24, 2026 - 14:23 EDT
Identified - Dear Valued Clients,
Thank you for your patience.
We continue to work closely with our facilities contractor following a UPS rectifier hardware failure that impacted a redundant power path within our RSP Data Centre.
The affected power path has been restored, and all services continue to operate normally. The root cause has been identified, and replacement hardware has been sourced and is in the process of being delivered. Our vendor is expediting shipment and installation activities.
At this time, the environment remains stable, with no customer impact identified. Operations and facilities teams continue to closely monitor the site while remediation is completed. Next update at 2pm EST.
Regards,
Centrilogic Support Team.
Sep 24, 2026 - 10:04 EDT
Thank you for your patience.
We continue to work closely with our facilities contractor following a UPS rectifier hardware failure that impacted a redundant power path within our RSP Data Centre.
The affected power path has been restored, and all services continue to operate normally. The root cause has been identified, and replacement hardware has been sourced and is in the process of being delivered. Our vendor is expediting shipment and installation activities.
At this time, the environment remains stable, with no customer impact identified. Operations and facilities teams continue to closely monitor the site while remediation is completed. Next update at 2pm EST.
Regards,
Centrilogic Support Team.
Sep 24, 2026 - 10:04 EDT
Update - Dear Valued Clients,
Thank you for your patience.
We continue to work with our facilities contractor following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored, and affected services have been restored. We have identified the root cause of the degraded redundancy and are working with our contractor on remediation to return the affected infrastructure to its normal operating state and restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. Our next update will be provided by 10:00 AM EDT on September 24, 2026, or sooner if significant new information becomes available.
Regards,
Centrilogic Support Team.
Sep 23, 2026 - 20:32 EDT
Thank you for your patience.
We continue to work with our facilities contractor following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored, and affected services have been restored. We have identified the root cause of the degraded redundancy and are working with our contractor on remediation to return the affected infrastructure to its normal operating state and restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. Our next update will be provided by 10:00 AM EDT on September 24, 2026, or sooner if significant new information becomes available.
Regards,
Centrilogic Support Team.
Sep 23, 2026 - 20:32 EDT
Update - Dear Valued Clients,
Thank you for your patience.
We continue to work with our facilities contractor following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored, and affected services have been restored. We have identified the root cause of the degraded redundancy and are working with our contractor on remediation to return the affected infrastructure to its normal operating state and restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 15:55 EDT
Thank you for your patience.
We continue to work with our facilities contractor following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored, and affected services have been restored. We have identified the root cause of the degraded redundancy and are working with our contractor on remediation to return the affected infrastructure to its normal operating state and restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 15:55 EDT
Update - Dear Valued Clients,
Thank you for your patience.
We continue to work with our facilities contractor to return the affected infrastructure to its normal operating state following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored. Our teams are validating affected systems and monitoring the environment while remediation efforts continue to restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as new information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 08:51 EDT
Thank you for your patience.
We continue to work with our facilities contractor to return the affected infrastructure to its normal operating state following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored. Our teams are validating affected systems and monitoring the environment while remediation efforts continue to restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as new information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 08:51 EDT
Investigating - Dear Valued Clients,
We would like to inform you of an infrastructure event within the RSP Data Centre that has resulted in the loss of a redundant power path serving a limited portion of the facility.
At this time, all critical services remain operational, and there has been no impact to the broader RSP Data Centre environment. The affected systems continue to receive power through their primary path; however, the level of power redundancy has been temporarily reduced while remediation activities are completed.
Our facilities, infrastructure, and operations teams are actively engaged in assessing the condition and implementing corrective actions to restore full redundancy as quickly as possible. We are closely monitoring the environment and have taken appropriate measures to minimize operational risk during this period.
We will continue to provide updates as additional information becomes available or if conditions change.
We appreciate your patience and understanding.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 07:21 EDT
We would like to inform you of an infrastructure event within the RSP Data Centre that has resulted in the loss of a redundant power path serving a limited portion of the facility.
At this time, all critical services remain operational, and there has been no impact to the broader RSP Data Centre environment. The affected systems continue to receive power through their primary path; however, the level of power redundancy has been temporarily reduced while remediation activities are completed.
Our facilities, infrastructure, and operations teams are actively engaged in assessing the condition and implementing corrective actions to restore full redundancy as quickly as possible. We are closely monitoring the environment and have taken appropriate measures to minimize operational risk during this period.
We will continue to provide updates as additional information becomes available or if conditions change.
We appreciate your patience and understanding.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 07:21 EDT
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
Operational
GTA Network
Operational
ROC Network
Operational
BUF Network
Operational
VAN Network
Operational
CTL-Metro Network
Operational
ARL Network
Operational
Calgary DC
Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
Operational
CA - Services
Operational
USA-Services
Operational
UK-Services
Operational
Calgary DC
Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
Operational
Centrilogic Phone Systems
Operational
Centrilogic Website
Operational
Zoom Meetings
Operational
Slack Messaging
Operational
Zoom Phones
Operational
Statuspage HTTPS Pages
Operational
Statuspage Slack
Operational
Statuspage SMS Notifications
Operational
Statuspage Email Notifications
Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
Operational
LEN Environmental
Operational
BUF Environmental
Operational
GTA Environmental
Operational
VAN Environmental
Operational
CTL-Metro Environmental
Operational
ARL Environmental
Operational
Calgary DC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Scheduled Maintenance Notification September 24th, 2026 23:00 ET to September 25th, 2026 01:00 ET Sep 24, 2026 23:00 - Sep 25, 2026 01:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 24th, 2026, to September 25th ,2026
Start Time: September 24th, 2026 23:00 ET
End Time: September 25th ,2026 01:00 ET
Service Call in Reference Number: INC0282769
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:41 EDT
Maintenance Window: September 24th, 2026, to September 25th ,2026
Start Time: September 24th, 2026 23:00 ET
End Time: September 25th ,2026 01:00 ET
Service Call in Reference Number: INC0282769
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:41 EDT
Temporary Closure of Burhamthorpe Rd & Hurontario Street Sep 25, 2026 21:00 - Sep 28, 2026 06:00 EDT
What Is Happening?
Burnhamthorpe Road will be closed on both sides of Hurontario Street from 9 p.m. on September 25 to 6 a.m. on September 28, 2026.
• This closure is required for LRT construction activities, including overhead cable, milling, paving, and related project works.
• Detours will be in place via Confederation Parkway and Central Parkway West.
• Emergency access will be maintained throughout the closure.
What to Expect?
Construction lighting may be visible from the work site.
Crews will take precautions to monitor and reduce dust.
Increased presence of construction vehicles and equipment can be expected in the work area.
Work areas will be clearly marked or fenced off to ensure public safety.
Please exercise caution around active construction sites.
Work may be delayed or rescheduled due to weather or unforeseen circumstances.
Traffic Changes
Minor delays may be experienced to detoured traffic.
Detour signs will be onsite to direct traffic as needed.
All businesses in the area will remain open during this work. Please follow signage for access.
Pedestrian Access
Temporary sidewalk closures or pedestrian detours will be in place while the work is underway, with signs in place to direct pedestrians as needed.
Noise & Vibration
Crews will take measures to minimize disruptions to the surrounding area wherever possible.
Residences and businesses in the area can expect noise and vibration caused by construction
equipment related to this work.
Transit Service
MiWay buses on Burnhamthorpe Road will be detoured. Please visit www.miway.ca/updates for updates on your bus route.
About the Project
Once in service, the 18-kilometre Hazel McCallion Line will bring a new, environmentally friendly and reliable method of transportation to a rapidly growing region. The new transit system will feature 19 stops, travel through two urban growth centres and connect to major transit systems including GO Transit (Milton and Lakeshore West lines), the Mississauga Transitway, Brampton Transit, ZUM and MiWay. The Hazel McCallion Line will operate in its own dedicated lane ensuring a smooth, reliable and convenient ride along the region’s busiest street.
Posted on Sep 23, 2026 - 20:30 EDT
Burnhamthorpe Road will be closed on both sides of Hurontario Street from 9 p.m. on September 25 to 6 a.m. on September 28, 2026.
• This closure is required for LRT construction activities, including overhead cable, milling, paving, and related project works.
• Detours will be in place via Confederation Parkway and Central Parkway West.
• Emergency access will be maintained throughout the closure.
What to Expect?
Construction lighting may be visible from the work site.
Crews will take precautions to monitor and reduce dust.
Increased presence of construction vehicles and equipment can be expected in the work area.
Work areas will be clearly marked or fenced off to ensure public safety.
Please exercise caution around active construction sites.
Work may be delayed or rescheduled due to weather or unforeseen circumstances.
Traffic Changes
Minor delays may be experienced to detoured traffic.
Detour signs will be onsite to direct traffic as needed.
All businesses in the area will remain open during this work. Please follow signage for access.
Pedestrian Access
Temporary sidewalk closures or pedestrian detours will be in place while the work is underway, with signs in place to direct pedestrians as needed.
Noise & Vibration
Crews will take measures to minimize disruptions to the surrounding area wherever possible.
Residences and businesses in the area can expect noise and vibration caused by construction
equipment related to this work.
Transit Service
MiWay buses on Burnhamthorpe Road will be detoured. Please visit www.miway.ca/updates for updates on your bus route.
About the Project
Once in service, the 18-kilometre Hazel McCallion Line will bring a new, environmentally friendly and reliable method of transportation to a rapidly growing region. The new transit system will feature 19 stops, travel through two urban growth centres and connect to major transit systems including GO Transit (Milton and Lakeshore West lines), the Mississauga Transitway, Brampton Transit, ZUM and MiWay. The Hazel McCallion Line will operate in its own dedicated lane ensuring a smooth, reliable and convenient ride along the region’s busiest street.
Posted on Sep 23, 2026 - 20:30 EDT
Centrilogic Scheduled Maintenance Notification October 1st, 2026 23:00 ET to October 2nd, 2026 01:00 ET Oct 1, 2026 23:00 - Oct 2, 2026 01:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: October 1st, 2026, to October 2nd, 2026
Start Time: October 1st, 2026 23:00 ET
End Time: October 2nd, 2026 01:00 ET
Service Call in Reference Number: INC0282771
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:26 EDT
Maintenance Window: October 1st, 2026, to October 2nd, 2026
Start Time: October 1st, 2026 23:00 ET
End Time: October 2nd, 2026 01:00 ET
Service Call in Reference Number: INC0282771
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:26 EDT