In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2026 - 10:00 EST
Scheduled - Centrilogic Scheduled Maintenance Notification

Maintenance Window:
Gen 1 – November 3, 2026
Gen 2 – November 4, 2026
Gen 3 - November 5, 2026
Gen 4 – November 6, 2026
November 16-19, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generators #5 and #6
November 18, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generator #7
November 21, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generator #5
November 28, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generators #6 and 7

Start Time: November 3rd, 2026, 10:00 AM ET

End Time: November 28th, 2026, 11:00 AM ET

Service Call in Reference Number: INC0287326

Services Affected: Building Power Infrastructure, Generator Systems, Major Preventative Maintenance, Load Bank Testing, Quarterly Generator Inspections, and Emergency Power Generator Testing.

Service Location(s): 555 West Hastings Street, Vancouver, BC

Expected Impact: No outage or service interruption is expected. Sufficient power redundancy and backup systems will be available throughout the maintenance activities.

Details: Our carrier partner has advised that the building landlord will be performing scheduled power infrastructure maintenance, including Major Preventative Maintenance and Load Bank Testing of generators, Quarterly Generator Inspections, and Emergency Power Generator Testing. These activities are being conducted to ensure the continued reliability and resiliency of the facility's power systems. No impact is expected during the maintenance window.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.


Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com

To open an emergency ticket: emergency@centrilogic.com

Phone: 1-888-999-3091, Option 2

The Centrilogic Team

https://www.centrilogic.com

Nov 3, 2026 10:00 - Nov 28, 2026 11:00 EST

About This Site

Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.

If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:

United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300

NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.

Network (Internet transit, Core routing/switching, backbone systems) Under Maintenance
GTA Network Operational
ROC Network Operational
BUF Network Operational
VAN Network Under Maintenance
CTL-Metro Network Operational
ARL Network Operational
Calgary DC Operational
LEN Network Operational
Services (Dedicated and Shared hosting, Colocation, CPE) Operational
CA - Services Operational
USA-Services Operational
UK-Services Operational
Calgary DC Operational
Customer Services (Communication, Staffing, COVID, Monitoring) Operational
Centrilogic Phone Systems Operational
Centrilogic Website Operational
Zoom Meetings Operational
Slack Messaging Operational
Zoom Phones Operational
Statuspage HTTPS Pages Operational
Statuspage Slack Operational
Statuspage SMS Notifications Operational
Statuspage Email Notifications Operational
Environmental (Power/Cooling/Security) Operational
ROC Environmental Operational
LEN Environmental Operational
BUF Environmental Operational
GTA Environmental Operational
VAN Environmental Operational
CTL-Metro Environmental Operational
ARL Environmental Operational
Calgary DC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Centrilogic Emergency Maintenance Notification, November 09th, 2026 22:00 ET to November 10th, 2026 02:00 ET Nov 9, 2026 22:00 - Nov 10, 2026 02:00 EST

Centrilogic Emergency Maintenance Notification.

Maintenance Window: November 09th, 2026 to November 10th,2026
Start Time: November 09th 2026, 22:00 ET
End Time: November 10th 2026, 02:00 ET
Service Call in Reference Number: INC0294587/CHG0032884
Services Affected:  Network Services
Service Location(s): Rochester Datacenter
Expected Impact: Possible network reconvergence lasting 30–60 minutes.
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming emergency maintenance on one of our data centre core routers to address a hardware issue.

The maintenance is scheduled to be completed in under 4 hours. While we are expecting a very low impact window that might go to 10 minutes, there is a possibility that CORE network traffic flows could lead to a reconvergence period of 30 to 60 minutes.

We appreciate your understanding and patience as we work to improve our network's reliability and performance.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
 
The Centrilogic Team
https://www.centrilogic.com

Posted on Nov 06, 2026 - 11:04 EST

Centrilogic Emergency Scheduled Maintenance Notification, November 11th, 2026, 00:00 ET to 06:00 ET Nov 11, 2026 00:00-06:00 EST

Centrilogic Scheduled Maintenance Notification

Maintenance Window: November 11th, 2026

Start Time: 00:00 ET
End Time: 06:00 ET

Service Call in Reference Number: INC0292435

Services Affected: Network Transport Services

Service Location(s): Datacenter Interconnect—York Datacenter,
Tranmere Datacenter
Robert Speck Datacenter

Expected Impact: Possible network reconvergence lasting 5–10 minutes.

Details: Our carrier partner is performing network maintenance. Centrilogic has multiple DCI links available to provide alternate paths for traffic going between our locations. The impact on any transport services is expected to be minimal. 

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com

To open an emergency ticket: emergency@centrilogic.com

Phone: 1-888-999-3091, Option 2

https://www.Centrilogic.com

Posted on Nov 03, 2026 - 02:26 EST

Nov 7, 2026

No incidents reported today.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Resolved - Centrilogic has restored DMVPN connectivity through our York data center. Following recovery of the affected network device, connectivity has been restored and our technical teams have validated service functionality. This incident is now resolved.
Nov 5, 11:28 EST
Investigating - Centrilogic experienced a service disruption affecting DMVPN connectivity through our York data center. Multiple DMVPN customers are impacted. Our technical teams are actively investigating, and an onsite resource has been dispatched to assist with service restoration. Further updates will be provided as they become available.
Nov 5, 10:53 EST

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Unresolved incident: Centrilogic Scheduled Maintenance Notification, November 03rd, 2026, 10:00 ET to November 28th 11:00 ET.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 01:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification

Maintenance Window: October 28th, 2026

Start Time: 01:00 AM ET

End Time: 08:00 AM ET

Service Call in Reference Number: INC0287925

Services Affected: Centrilogic Data Centre Backhaul Connectivity

Service Location(s): Vancouver DC - Tranmere DC

Expected Impact: Possible network reconvergence lasting 5–10 minutes.

Details: Centrilogic's carrier partners will be performing scheduled maintenance on a network link providing connectivity between Centrilogic data centers. Redundant connectivity is in place to maintain service availability during this maintenance. While we realistically expect we do not expect an impact, there is a possibility that CORE network traffic flow could lead to a reconvergence period of 5 to 10 minutes.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Oct 21, 04:43 EDT

Oct 27, 2026

Completed - The scheduled maintenance has been completed.
Oct 27, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 10:00 EDT
Scheduled - Centrilogic Scheduled Maintenance Notification

Maintenance Window: October27th,2026
Start Time: 10:00 AM ET
End Time: 03:00 PM ET
Service Call in Reference Number: INC0292128/CS0097864

Services Affected: This a non-service impacting activity.

Service Location(s): Rochester, NY, Data Center.

Expected Impact: Non-service impacting activity.

Details: Annual Preventive Maintenance activities are to be performed on the generator at the Rochester, NY datacenter. The generator will not be taken out of service during the maintenance window.


Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:


To open a trouble ticket: support@centrilogic.com

To open an emergency ticket: emergency@centrilogic.com

Phone: 1-888-999-3091, Option 2



The Centrilogic Team

https://www.centrilogic.com

Oct 26, 16:17 EDT

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.