In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 2026 - 11:00 EDT
Scheduled - Maintenance Window: March 25th , 2026 Start Time: 11:00 ET End Time: 15:00 ET Service Call in Reference Number: INC0231666 Services Affected: Backup Services Service Location(s): CentriLogic Toronto-55 York St Data Center Expected Impact: Backup and restore services will not be available during the window. Details: Centrilogic is performing this change to upgrade backup software to a newer version. Backup and restores will be unavailable during this window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications. Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
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DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
Under Maintenance
90 days ago
100.0
% uptime
Today
GTA Network
Under Maintenance
90 days ago
100.0
% uptime
Today
ROC Network
Operational
90 days ago
100.0
% uptime
Today
BUF Network
Operational
90 days ago
100.0
% uptime
Today
VAN Network
Operational
90 days ago
100.0
% uptime
Today
CTL-Metro Network
Operational
90 days ago
100.0
% uptime
Today
ARL Network
Operational
90 days ago
100.0
% uptime
Today
Calgary DC
Operational
90 days ago
100.0
% uptime
Today
LEN Network
Operational
90 days ago
100.0
% uptime
Today
Services (Dedicated and Shared hosting, Colocation, CPE)
Operational
Maintenance Window: March 25th, 2026, 20:00 ET - March 26th, 2026, 07:00 ET
Start Time: March 25th, 2026, 20:00 ET
End Time: March 26th, 2026, 07:00 ET
Service Call in Reference Number: INC0231680
Services Affected: UPS Major Preventative maintenance
Service Location(s): 801 Main Street NW Lenoir NC
Expected Impact: No expected impact
Details: DC Group will be onsite for Major Preventative maintenance.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications. Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
Resolved -
Utility power has been successfully restored at our data center facility located at 28 Mansfield Street, Rochester, New York. The facility has transitioned smoothly from generator power back to utility power as designed. All systems and services continue to operate normally, and no customer impact has been identified. Our teams will continue to monitor the environment to ensure ongoing stability. This incident is now considered resolved. Thank you for your patience.
Mar 20, 14:42 EDT
Identified -
We are currently experiencing a utility power outage at our data center facility located at 28 Mansfield Street, Rochester, New York. The facility has smoothly transitioned to generator power as designed, and all systems and services continue to operate normally. At this time, no impact has been identified. Our teams are actively monitoring the situation while we await restoration from the utility provider. We will continue to provide updates should there be any change to service status.
Mar 20, 12:20 EDT