Service Under Maintenance
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
Operational
GTA Network
Operational
ROC Network
Operational
BUF Network
Operational
VAN Network
Operational
CTL-Metro Network
Operational
ARL Network
Operational
Calgary DC
Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
Operational
CA - Services
Operational
USA-Services
Operational
UK-Services
Operational
Calgary DC
Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
Under Maintenance
Centrilogic Phone Systems
Operational
Centrilogic Website
Operational
Zoom Meetings
Operational
Slack Messaging
Operational
Zoom Phones
Under Maintenance
Statuspage HTTPS Pages
Operational
Statuspage Slack
Operational
Statuspage SMS Notifications
Operational
Statuspage Email Notifications
Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
Operational
LEN Environmental
Operational
BUF Environmental
Operational
GTA Environmental
Operational
VAN Environmental
Operational
CTL-Metro Environmental
Operational
ARL Environmental
Operational
Calgary DC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Equinix LD8 Network Configuration Maintenance Aug 17, 2026 19:00-23:00 EDT
Centrilogic Scheduled Maintenance Notification (Equinix)
Scheduled Maintenance Notification (Equinix )
Maintenance Window:
Monday, 17-Aug-2026 – Monday, 17-Aug-2026 (EST)
Start Time:
Monday, 17-Aug-2026, 7:00 PM EST
End Time:
Monday, 17-Aug-2026, 11:00 PM EST
Service Call in Reference Number: INC0272310
Services Affected: Equinix Connect (REM 843056) | Metro Connect (23037177-A)
Service Location(s): Bracknell UK Datacenter
Expected Impact:
Outage for up to 15 minutes
Details:
Our carrier partner Equinix team is performing network maintenance to complete a configuration update to customer services.
Customers without redundant network ports or services may experience up to 15 minutes of service interruption. Customers with redundant services are expected to experience only a temporary loss of redundancy while primary services are updated.
The following services may be impacted:
Equinix Internet Access
Equinix Fabric
Network Edge
Metro Connect
Fabric
Equinix Connect
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic's support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 04, 2026 - 05:06 EDT
Scheduled Maintenance Notification (Equinix )
Maintenance Window:
Monday, 17-Aug-2026 – Monday, 17-Aug-2026 (EST)
Start Time:
Monday, 17-Aug-2026, 7:00 PM EST
End Time:
Monday, 17-Aug-2026, 11:00 PM EST
Service Call in Reference Number: INC0272310
Services Affected: Equinix Connect (REM 843056) | Metro Connect (23037177-A)
Service Location(s): Bracknell UK Datacenter
Expected Impact:
Outage for up to 15 minutes
Details:
Our carrier partner Equinix team is performing network maintenance to complete a configuration update to customer services.
Customers without redundant network ports or services may experience up to 15 minutes of service interruption. Customers with redundant services are expected to experience only a temporary loss of redundancy while primary services are updated.
The following services may be impacted:
Equinix Internet Access
Equinix Fabric
Network Edge
Metro Connect
Fabric
Equinix Connect
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic's support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 04, 2026 - 05:06 EDT
Centrilogic Maintenance Notification, September 10th 00:01 ET to 07:00 ET Sep 10, 2026 12:01-19:01 EDT
Centrilogic Emergency Maintenance Notification
Maintenance Window: September 10th, 2026
Start Time: 00:01 ET
End Time: 07:00 ET
Service Call in Reference Number: INC0271716
Services Affected: Core Network Backhaul
Service Location: Vancouver DC, York DC
Expected Impact: None
Details: Our carrier partner will conduct emergency maintenance on a backhaul link connecting our York and Vancouver data centers. Thanks to our existing redundant routing paths, we do not anticipate any service disruptions or performance impacts during this maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 04, 2026 - 04:58 EDT
Maintenance Window: September 10th, 2026
Start Time: 00:01 ET
End Time: 07:00 ET
Service Call in Reference Number: INC0271716
Services Affected: Core Network Backhaul
Service Location: Vancouver DC, York DC
Expected Impact: None
Details: Our carrier partner will conduct emergency maintenance on a backhaul link connecting our York and Vancouver data centers. Thanks to our existing redundant routing paths, we do not anticipate any service disruptions or performance impacts during this maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Aug 04, 2026 - 04:58 EDT