Update - Dear Valued Clients,
Thank you for your patience.
We continue to work with our facilities contractor following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored, and affected services have been restored. We have identified the root cause of the degraded redundancy and are working with our contractor on remediation to return the affected infrastructure to its normal operating state and restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 15:55 EDT
Thank you for your patience.
We continue to work with our facilities contractor following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored, and affected services have been restored. We have identified the root cause of the degraded redundancy and are working with our contractor on remediation to return the affected infrastructure to its normal operating state and restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 15:55 EDT
Update - Dear Valued Clients,
Thank you for your patience.
We continue to work with our facilities contractor to return the affected infrastructure to its normal operating state following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored. Our teams are validating affected systems and monitoring the environment while remediation efforts continue to restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as new information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 08:51 EDT
Thank you for your patience.
We continue to work with our facilities contractor to return the affected infrastructure to its normal operating state following an infrastructure event affecting a redundant power path within a limited portion of the RSP Data Centre.
The impacted power path has been restored. Our teams are validating affected systems and monitoring the environment while remediation efforts continue to restore full redundancy.
At this time, no broader impact to the RSP Data Centre environment has been identified. We will provide additional updates as new information becomes available.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 08:51 EDT
Investigating - Dear Valued Clients,
We would like to inform you of an infrastructure event within the RSP Data Centre that has resulted in the loss of a redundant power path serving a limited portion of the facility.
At this time, all critical services remain operational, and there has been no impact to the broader RSP Data Centre environment. The affected systems continue to receive power through their primary path; however, the level of power redundancy has been temporarily reduced while remediation activities are completed.
Our facilities, infrastructure, and operations teams are actively engaged in assessing the condition and implementing corrective actions to restore full redundancy as quickly as possible. We are closely monitoring the environment and have taken appropriate measures to minimize operational risk during this period.
We will continue to provide updates as additional information becomes available or if conditions change.
We appreciate your patience and understanding.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 07:21 EDT
We would like to inform you of an infrastructure event within the RSP Data Centre that has resulted in the loss of a redundant power path serving a limited portion of the facility.
At this time, all critical services remain operational, and there has been no impact to the broader RSP Data Centre environment. The affected systems continue to receive power through their primary path; however, the level of power redundancy has been temporarily reduced while remediation activities are completed.
Our facilities, infrastructure, and operations teams are actively engaged in assessing the condition and implementing corrective actions to restore full redundancy as quickly as possible. We are closely monitoring the environment and have taken appropriate measures to minimize operational risk during this period.
We will continue to provide updates as additional information becomes available or if conditions change.
We appreciate your patience and understanding.
Regards,
Centrilogic Support Team
Sep 23, 2026 - 07:21 EDT
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Centrilogic Scheduled Maintenance Notification September 24th, 2026 23:00 ET to September 25th, 2026 01:00 ET Sep 24, 2026 23:00 - Sep 25, 2026 01:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 24th, 2026, to September 25th ,2026
Start Time: September 24th, 2026 23:00 ET
End Time: September 25th ,2026 01:00 ET
Service Call in Reference Number: INC0282769
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:41 EDT
Maintenance Window: September 24th, 2026, to September 25th ,2026
Start Time: September 24th, 2026 23:00 ET
End Time: September 25th ,2026 01:00 ET
Service Call in Reference Number: INC0282769
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:41 EDT
Centrilogic Scheduled Maintenance Notification October 1st, 2026 23:00 ET to October 2nd, 2026 01:00 ET Oct 1, 2026 23:00 - Oct 2, 2026 01:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: October 1st, 2026, to October 2nd, 2026
Start Time: October 1st, 2026 23:00 ET
End Time: October 2nd, 2026 01:00 ET
Service Call in Reference Number: INC0282771
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:26 EDT
Maintenance Window: October 1st, 2026, to October 2nd, 2026
Start Time: October 1st, 2026 23:00 ET
End Time: October 2nd, 2026 01:00 ET
Service Call in Reference Number: INC0282771
Services Affected: Network Services
Service Location(s): 55 York St (YOR DC)
Expected Impact: No expected impact
Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming essential maintenance/compliance software upgrade to our core transit router. We plan to finish this important update in under 30 minutes.
Depending on the CORE network's traffic flow, you might experience a brief reconvergence lasting 30-60 seconds during the process.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@Centrilogic.com
To open an emergency ticket: alert@Centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.Centrilogic.com
Posted on Sep 15, 2026 - 04:26 EDT