Update - Dear Customers,
While the Microsoft outage is ongoing, we would like to inform customers that if you are experiencing any issues unrelated to the current Microsoft service disruption, or if you need to report a new issue. Please use Centrilogic Customer Portal https://watserv.service-now.com/csm or contact our Support Team directly at +1 888 999 3091.
As email communications may be impacted, we recommend calling our support line for any urgent assistance or issue reporting.
We appreciate your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 18:23 EST
While the Microsoft outage is ongoing, we would like to inform customers that if you are experiencing any issues unrelated to the current Microsoft service disruption, or if you need to report a new issue. Please use Centrilogic Customer Portal https://watserv.service-now.com/csm or contact our Support Team directly at +1 888 999 3091.
As email communications may be impacted, we recommend calling our support line for any urgent assistance or issue reporting.
We appreciate your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 18:23 EST
Update - Dear Customers,
We are continuing to closely monitor the Microsoft Service Health Status page for the latest updates regarding this issue.
For real-time updates and further information, please refer to the official Microsoft 365 Service Health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to monitor the situation and share any significant updates as they become available.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 16:59 EST
We are continuing to closely monitor the Microsoft Service Health Status page for the latest updates regarding this issue.
For real-time updates and further information, please refer to the official Microsoft 365 Service Health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to monitor the situation and share any significant updates as they become available.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 16:59 EST
Investigating - Dear Customers,
Centrilogic is aware of a major Microsoft outage impacting email access, teams authentication and admin center access. This currently includes access to the Microsoft 365 status page. We are monitoring with the Microsoft X account for updates.
Microsoft 365 Status (@MSFT365Status) on X - https://x.com/MSFT365Status
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 13:41 EST
Centrilogic is aware of a major Microsoft outage impacting email access, teams authentication and admin center access. This currently includes access to the Microsoft 365 status page. We are monitoring with the Microsoft X account for updates.
Microsoft 365 Status (@MSFT365Status) on X - https://x.com/MSFT365Status
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 13:41 EST
Centrilogic Scheduled Maintenance Notification, November 03rd, 2026, 10:00 ET to November 28th 11:00 ET
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2026 - 10:00 EST
Nov 03, 2026 - 10:00 EST
Scheduled - Centrilogic Scheduled Maintenance Notification
Maintenance Window:
Gen 1 – November 3, 2026
Gen 2 – November 4, 2026
Gen 3 - November 5, 2026
Gen 4 – November 6, 2026
November 16-19, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generators #5 and #6
November 18, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generator #7
November 21, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generator #5
November 28, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generators #6 and 7
Start Time: November 3rd, 2026, 10:00 AM ET
End Time: November 28th, 2026, 11:00 AM ET
Service Call in Reference Number: INC0287326
Services Affected: Building Power Infrastructure, Generator Systems, Major Preventative Maintenance, Load Bank Testing, Quarterly Generator Inspections, and Emergency Power Generator Testing.
Service Location(s): 555 West Hastings Street, Vancouver, BC
Expected Impact: No outage or service interruption is expected. Sufficient power redundancy and backup systems will be available throughout the maintenance activities.
Details: Our carrier partner has advised that the building landlord will be performing scheduled power infrastructure maintenance, including Major Preventative Maintenance and Load Bank Testing of generators, Quarterly Generator Inspections, and Emergency Power Generator Testing. These activities are being conducted to ensure the continued reliability and resiliency of the facility's power systems. No impact is expected during the maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Nov 3, 2026 10:00 - Nov 28, 2026 11:00 EST
Maintenance Window:
Gen 1 – November 3, 2026
Gen 2 – November 4, 2026
Gen 3 - November 5, 2026
Gen 4 – November 6, 2026
November 16-19, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generators #5 and #6
November 18, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generator #7
November 21, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generator #5
November 28, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generators #6 and 7
Start Time: November 3rd, 2026, 10:00 AM ET
End Time: November 28th, 2026, 11:00 AM ET
Service Call in Reference Number: INC0287326
Services Affected: Building Power Infrastructure, Generator Systems, Major Preventative Maintenance, Load Bank Testing, Quarterly Generator Inspections, and Emergency Power Generator Testing.
Service Location(s): 555 West Hastings Street, Vancouver, BC
Expected Impact: No outage or service interruption is expected. Sufficient power redundancy and backup systems will be available throughout the maintenance activities.
Details: Our carrier partner has advised that the building landlord will be performing scheduled power infrastructure maintenance, including Major Preventative Maintenance and Load Bank Testing of generators, Quarterly Generator Inspections, and Emergency Power Generator Testing. These activities are being conducted to ensure the continued reliability and resiliency of the facility's power systems. No impact is expected during the maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Nov 3, 2026 10:00 - Nov 28, 2026 11:00 EST
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
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