Update - Dear Customers,
We continue to monitor the Microsoft 365 service disruption and Microsoft's ongoing recovery efforts.
According to Microsoft's latest update, infrastructure is stabilizing, and service access is gradually improving. However, Microsoft is still draining queued messages and rebalancing traffic as part of its recovery efforts.
Current status:
Email services: Queued emails are still being processed, and customers may continue to experience delayed email delivery as mail flow catches up.
Outlook and Exchange Online: Users may experience improved sign-in and mailbox access, although intermittent connectivity issues may persist.
Microsoft Teams: Core functionality, including calls, meetings, group chats, and standard channel messaging, remains largely operational. Features dependent on Exchange Online, such as calendar, scheduling, invites, and contact management, may continue to be impacted.
Other Microsoft 365 services: Copilot, Microsoft 365 Admin Center, Purview, Defender, Planner, To Do, Power BI, Intune, SharePoint, and other connected services may continue to experience intermittent issues.
Please be aware that service access may recover before email delivery and background processing fully return to normal. Microsoft has not yet provided an estimated time for full recovery.
Microsoft previously confirmed that the incident was caused by a technical issue during a network capacity upgrade and was not related to cyber activity or AI/agents. The underlying issue has been addressed, and Microsoft continues to work on restoring full service stability.
We will continue to monitor the situation and provide further updates as they become available.
For any ongoing issues or to report new concerns, please contact our Centrilogic Support Team at +1 888 999 3091.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 13, 2026 - 15:33 EST
We continue to monitor the Microsoft 365 service disruption and Microsoft's ongoing recovery efforts.
According to Microsoft's latest update, infrastructure is stabilizing, and service access is gradually improving. However, Microsoft is still draining queued messages and rebalancing traffic as part of its recovery efforts.
Current status:
Email services: Queued emails are still being processed, and customers may continue to experience delayed email delivery as mail flow catches up.
Outlook and Exchange Online: Users may experience improved sign-in and mailbox access, although intermittent connectivity issues may persist.
Microsoft Teams: Core functionality, including calls, meetings, group chats, and standard channel messaging, remains largely operational. Features dependent on Exchange Online, such as calendar, scheduling, invites, and contact management, may continue to be impacted.
Other Microsoft 365 services: Copilot, Microsoft 365 Admin Center, Purview, Defender, Planner, To Do, Power BI, Intune, SharePoint, and other connected services may continue to experience intermittent issues.
Please be aware that service access may recover before email delivery and background processing fully return to normal. Microsoft has not yet provided an estimated time for full recovery.
Microsoft previously confirmed that the incident was caused by a technical issue during a network capacity upgrade and was not related to cyber activity or AI/agents. The underlying issue has been addressed, and Microsoft continues to work on restoring full service stability.
We will continue to monitor the situation and provide further updates as they become available.
For any ongoing issues or to report new concerns, please contact our Centrilogic Support Team at +1 888 999 3091.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 13, 2026 - 15:33 EST
Monitoring - Dear Customers,
We continue to monitor the Microsoft 365 service disruption and Microsoft's ongoing recovery efforts.
According to Microsoft's latest update, broad recovery and stability have been achieved across its services. Microsoft has addressed the underlying technical issue and is continuing to restore service to the remaining affected customers and regions.
Current status:
Email services: Email delivery through our environment appears to have returned to normal.
Outlook and Exchange Online: Some users may continue to experience intermittent mailbox access or connectivity issues.
Microsoft Teams: Core functionality, including calls, meetings, group chats, and standard channels, remains operational. Calendar, scheduling, contacts, and private/shared channel management may still be impacted.
Other Microsoft 365 services: Copilot, Purview, Defender, Planner, To Do, Power BI, Intune, SharePoint external sharing, and other connected services may continue to experience intermittent issues.
Microsoft has confirmed that this incident was caused by a technical issue during a previous network capacity upgrade and was not related to cyber activity or AI/agents. The underlying issue has been addressed, and Microsoft is continuing to validate service stability as recovery progresses.
We will continue to monitor the situation and provide further updates as they become available.
For any ongoing issues or to report new concerns, please contact our Centrilogic Support Team at +1 888 999 3091.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 13, 2026 - 13:40 EST
We continue to monitor the Microsoft 365 service disruption and Microsoft's ongoing recovery efforts.
According to Microsoft's latest update, broad recovery and stability have been achieved across its services. Microsoft has addressed the underlying technical issue and is continuing to restore service to the remaining affected customers and regions.
Current status:
Email services: Email delivery through our environment appears to have returned to normal.
Outlook and Exchange Online: Some users may continue to experience intermittent mailbox access or connectivity issues.
Microsoft Teams: Core functionality, including calls, meetings, group chats, and standard channels, remains operational. Calendar, scheduling, contacts, and private/shared channel management may still be impacted.
Other Microsoft 365 services: Copilot, Purview, Defender, Planner, To Do, Power BI, Intune, SharePoint external sharing, and other connected services may continue to experience intermittent issues.
Microsoft has confirmed that this incident was caused by a technical issue during a previous network capacity upgrade and was not related to cyber activity or AI/agents. The underlying issue has been addressed, and Microsoft is continuing to validate service stability as recovery progresses.
We will continue to monitor the situation and provide further updates as they become available.
For any ongoing issues or to report new concerns, please contact our Centrilogic Support Team at +1 888 999 3091.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 13, 2026 - 13:40 EST
Update - Dear Customers,
We continue to monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, recovery efforts remain focused on addressing residual impact and ensuring sustained service stability. Microsoft continues to monitor affected services and connection methods, although some users may still experience intermittent issues.
Current status:
Email services: Email delivery through our environment appears to have returned to normal.
Outlook and Exchange Online: Some users may continue to experience mailbox access or connectivity issues.
Microsoft Teams: Core functionality, including calls, meetings, group chats, and standard channels, remains operational. Calendar, scheduling, contacts, and private/shared channel management may be impacted.
Microsoft 365 services: Copilot, Purview, Defender, Planner, To Do, Power BI, Intune, SharePoint external sharing, and other connected services may continue to experience intermittent issues.
Microsoft has confirmed there is currently no evidence of malicious activity associated with this incident. Full mitigation has not yet been confirmed, and Microsoft continues to work toward reliable service restoration.
For any issues unrelated to this outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and provide further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 11:17 EST
We continue to monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, recovery efforts remain focused on addressing residual impact and ensuring sustained service stability. Microsoft continues to monitor affected services and connection methods, although some users may still experience intermittent issues.
Current status:
Email services: Email delivery through our environment appears to have returned to normal.
Outlook and Exchange Online: Some users may continue to experience mailbox access or connectivity issues.
Microsoft Teams: Core functionality, including calls, meetings, group chats, and standard channels, remains operational. Calendar, scheduling, contacts, and private/shared channel management may be impacted.
Microsoft 365 services: Copilot, Purview, Defender, Planner, To Do, Power BI, Intune, SharePoint external sharing, and other connected services may continue to experience intermittent issues.
Microsoft has confirmed there is currently no evidence of malicious activity associated with this incident. Full mitigation has not yet been confirmed, and Microsoft continues to work toward reliable service restoration.
For any issues unrelated to this outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and provide further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 11:17 EST
Update - Dear Customers,
We continue to monitor the ongoing Microsoft 365 service disruption.
According to Microsoft's latest update, recovery is progressing across Europe and North America, with service availability and email delivery improving. However, some users may continue to experience intermittent issues as Microsoft works toward full service restoration.
Services that remain available:
Microsoft Teams core functionality, including calls, meetings, group chats, and standard channel messaging.
Direct access to files stored in SharePoint Online.
Services that may continue to be impacted:
Outlook and Exchange Online mailbox access.
Email delivery delays.
Teams calendar, scheduling, and Exchange-dependent features.
Microsoft Copilot, Purview, Defender, and other Microsoft 365 services.
Microsoft continues to address outstanding email queues and backlogs, with an extended 48-hour email timeout window in place. Microsoft has also confirmed that there is currently no evidence of malicious activity associated with this incident.
For issues unrelated to this outage or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and provide further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 07:48 EST
We continue to monitor the ongoing Microsoft 365 service disruption.
According to Microsoft's latest update, recovery is progressing across Europe and North America, with service availability and email delivery improving. However, some users may continue to experience intermittent issues as Microsoft works toward full service restoration.
Services that remain available:
Microsoft Teams core functionality, including calls, meetings, group chats, and standard channel messaging.
Direct access to files stored in SharePoint Online.
Services that may continue to be impacted:
Outlook and Exchange Online mailbox access.
Email delivery delays.
Teams calendar, scheduling, and Exchange-dependent features.
Microsoft Copilot, Purview, Defender, and other Microsoft 365 services.
Microsoft continues to address outstanding email queues and backlogs, with an extended 48-hour email timeout window in place. Microsoft has also confirmed that there is currently no evidence of malicious activity associated with this incident.
For issues unrelated to this outage or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and provide further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 07:48 EST
Update - Dear Customers,
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft's recovery actions are showing incremental improvement and capacity has not yet fully returned to baseline. Microsoft has found no evidence of any malicious activity that could be causing this incident.
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 05:40 EST
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft's recovery actions are showing incremental improvement and capacity has not yet fully returned to baseline. Microsoft has found no evidence of any malicious activity that could be causing this incident.
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 05:40 EST
Update - Dear Customers,
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft's testing on a portion of their infrastructure has shown positive results. They are working to expand it to servers supporting active regions which are coming online. Microsoft has not confirmed any malicious activity that could be causing this incident.
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 03:07 EST
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft's testing on a portion of their infrastructure has shown positive results. They are working to expand it to servers supporting active regions which are coming online. Microsoft has not confirmed any malicious activity that could be causing this incident.
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 03:07 EST
Update - Dear Customers,
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft's mitigation actions have resulted in a surge of volume due to traffic rebalancing actions taken. They are working on scaling up virtual machines to improve service availability. However, they are still experiencing few issues and are continuing to monitor the effectiveness of the actions applied
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 00:33 EST
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft's mitigation actions have resulted in a surge of volume due to traffic rebalancing actions taken. They are working on scaling up virtual machines to improve service availability. However, they are still experiencing few issues and are continuing to monitor the effectiveness of the actions applied
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 13, 2026 - 00:33 EST
Update - Dear Customers,
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft is continuing to investigate traffic management imbalances and reviewing affected infrastructure to identify corrective actions. No confirmed resolution is available at this time.
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 12, 2026 - 22:55 EST
We continue to actively monitor the ongoing Microsoft 365 service disruption.
Based on Microsoft's latest update, several Microsoft 365 services remain impacted, particularly those dependent on Exchange Online.
Services and functionality that remain available:
Microsoft Teams core functionality, including joining calls and meetings, group chats, and channel messaging.
Standard Teams channels.
Access to files stored directly in SharePoint Online.
Services and functionality that may be impacted:
Outlook (web and desktop) and Exchange Online mailbox access.
Email delivery, which may experience delays.
Microsoft 365 Admin Center.
Teams calendar, meeting scheduling, and other Exchange-dependent features.
Microsoft Copilot and other Microsoft 365 services relying on Exchange Online.
Microsoft is continuing to investigate traffic management imbalances and reviewing affected infrastructure to identify corrective actions. No confirmed resolution is available at this time.
For any issues unrelated to the current Microsoft outage, or to report new issues, please contact our Centrilogic Support Team at +1 888 999 3091.
We will continue to monitor the situation and share further updates as they become available.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support
Nov 12, 2026 - 22:55 EST
Update - Dear Customers,
We continue to actively monitor the ongoing Microsoft service disruption. At this time, there are no significant updates or changes in the situation.
As the Microsoft outage continues, please contact our Centrilogic Support Team directly at +1 888 999 3091 to report new issues or seek assistance with problems unrelated to the current Microsoft service disruption.
For the latest information, please refer to the official Microsoft 365 Service Health page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 20:46 EST
We continue to actively monitor the ongoing Microsoft service disruption. At this time, there are no significant updates or changes in the situation.
As the Microsoft outage continues, please contact our Centrilogic Support Team directly at +1 888 999 3091 to report new issues or seek assistance with problems unrelated to the current Microsoft service disruption.
For the latest information, please refer to the official Microsoft 365 Service Health page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to monitor the situation closely and keep you informed of any further developments.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 20:46 EST
Update - Dear Customers,
As the Microsoft outage continues, please call our Centrilogic Support Team directly at +1 888 999 3091 to report new issues or get help with problems unrelated to the current Microsoft service disruption.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 18:23 EST
As the Microsoft outage continues, please call our Centrilogic Support Team directly at +1 888 999 3091 to report new issues or get help with problems unrelated to the current Microsoft service disruption.
Thank you for your patience and understanding.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 18:23 EST
Update - Dear Customers,
We are continuing to closely monitor the Microsoft Service Health Status page for the latest updates regarding this issue.
For real-time updates and further information, please refer to the official Microsoft 365 Service Health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to monitor the situation and share any significant updates as they become available.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 16:59 EST
We are continuing to closely monitor the Microsoft Service Health Status page for the latest updates regarding this issue.
For real-time updates and further information, please refer to the official Microsoft 365 Service Health page:
https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
We will continue to monitor the situation and share any significant updates as they become available.
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 16:59 EST
Investigating - Dear Customers,
Centrilogic is aware of a major Microsoft outage impacting email access, teams authentication and admin center access. This currently includes access to the Microsoft 365 status page. We are monitoring with the Microsoft X account for updates.
Microsoft 365 Status (@MSFT365Status) on X - https://x.com/MSFT365Status
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 13:41 EST
Centrilogic is aware of a major Microsoft outage impacting email access, teams authentication and admin center access. This currently includes access to the Microsoft 365 status page. We are monitoring with the Microsoft X account for updates.
Microsoft 365 Status (@MSFT365Status) on X - https://x.com/MSFT365Status
Kindest regards,
Centrilogic Support.
Nov 12, 2026 - 13:41 EST
Centrilogic Scheduled Maintenance Notification, November 03rd, 2026, 10:00 ET to November 28th 11:00 ET
Subscribe
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 03, 2026 - 10:00 EST
Nov 03, 2026 - 10:00 EST
Scheduled - Centrilogic Scheduled Maintenance Notification
Maintenance Window:
Gen 1 – November 3, 2026
Gen 2 – November 4, 2026
Gen 3 - November 5, 2026
Gen 4 – November 6, 2026
November 16-19, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generators #5 and #6
November 18, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generator #7
November 21, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generator #5
November 28, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generators #6 and 7
Start Time: November 3rd, 2026, 10:00 AM ET
End Time: November 28th, 2026, 11:00 AM ET
Service Call in Reference Number: INC0287326
Services Affected: Building Power Infrastructure, Generator Systems, Major Preventative Maintenance, Load Bank Testing, Quarterly Generator Inspections, and Emergency Power Generator Testing.
Service Location(s): 555 West Hastings Street, Vancouver, BC
Expected Impact: No outage or service interruption is expected. Sufficient power redundancy and backup systems will be available throughout the maintenance activities.
Details: Our carrier partner has advised that the building landlord will be performing scheduled power infrastructure maintenance, including Major Preventative Maintenance and Load Bank Testing of generators, Quarterly Generator Inspections, and Emergency Power Generator Testing. These activities are being conducted to ensure the continued reliability and resiliency of the facility's power systems. No impact is expected during the maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Nov 3, 2026 10:00 - Nov 28, 2026 11:00 EST
Maintenance Window:
Gen 1 – November 3, 2026
Gen 2 – November 4, 2026
Gen 3 - November 5, 2026
Gen 4 – November 6, 2026
November 16-19, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generators #5 and #6
November 18, 2026 - 7:00 AM to 8:00 AM - Quarterly Inspection for Generator #7
November 21, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generator #5
November 28, 2026 - 7:00 AM to 8:00 AM - October 2026 Emergency Power Generator Test Schedule for Generators #6 and 7
Start Time: November 3rd, 2026, 10:00 AM ET
End Time: November 28th, 2026, 11:00 AM ET
Service Call in Reference Number: INC0287326
Services Affected: Building Power Infrastructure, Generator Systems, Major Preventative Maintenance, Load Bank Testing, Quarterly Generator Inspections, and Emergency Power Generator Testing.
Service Location(s): 555 West Hastings Street, Vancouver, BC
Expected Impact: No outage or service interruption is expected. Sufficient power redundancy and backup systems will be available throughout the maintenance activities.
Details: Our carrier partner has advised that the building landlord will be performing scheduled power infrastructure maintenance, including Major Preventative Maintenance and Load Bank Testing of generators, Quarterly Generator Inspections, and Emergency Power Generator Testing. These activities are being conducted to ensure the continued reliability and resiliency of the facility's power systems. No impact is expected during the maintenance window.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Nov 3, 2026 10:00 - Nov 28, 2026 11:00 EST
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
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