Partially Degraded Service

About This Site

Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.

If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:

United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300

NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.

Network (Internet transit, Core routing/switching, backbone systems) Operational
GTA Network Operational
ROC Network Operational
BUF Network Operational
VAN Network Operational
CTL-Metro Network Operational
ARL Network Operational
Calgary DC Operational
LEN Network Operational
Services (Dedicated and Shared hosting, Colocation, CPE) Operational
CA - Services Operational
USA-Services Operational
UK-Services Operational
Calgary DC Operational
Customer Services (Communication, Staffing, COVID, Monitoring) Degraded Performance
Centrilogic Phone Systems Operational
Centrilogic Website Operational
Zoom Meetings Operational
Slack Messaging Degraded Performance
Zoom Phones Operational
Statuspage HTTPS Pages Operational
Statuspage Slack Operational
Statuspage SMS Notifications Operational
Statuspage Email Notifications Operational
Environmental (Power/Cooling/Security) Operational
ROC Environmental Operational
LEN Environmental Operational
BUF Environmental Operational
GTA Environmental Operational
VAN Environmental Operational
CTL-Metro Environmental Operational
ARL Environmental Operational
Calgary DC Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Centrilogic Scheduled Maintenance Notification, September 16th, 2026, 02:30 AM ET to 10:00 AM ET Sep 16, 2026 02:30-10:00 EDT

Centrilogic Scheduled Maintenance Notification

Maintenance Window: September 16th, 2026

Start Time: 02:30 AM ET

End Time: 10:00 AM ET

Service Call in Reference Number: INC0281127

Services Affected: None

Service Location(s): CentriLogic Vancouver-555 Hastings Data Center (VAN) 

Expected Impact: No impact to services is expected during these maintenance windows, as there is sufficient redundant power support for the duration of the work.

Details: Our colocation partner is performing power maintenance. Centrilogic does not expect any service interruptions.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com

To open an emergency ticket: emergency@centrilogic.com

Phone: 1-888-999-3091, Option 2

The Centrilogic Team

https://www.centrilogic.com

Posted on Sep 11, 2026 - 00:53 EDT

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 19:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 12:01 EDT
Scheduled - Centrilogic Emergency Maintenance Notification

Maintenance Window: September 10th, 2026
Start Time: 00:01 ET
End Time: 07:00 ET
Service Call in Reference Number: INC0271716
Services Affected: Core Network Backhaul
Service Location: Vancouver DC, York DC
Expected Impact: None
Details: Our carrier partner will conduct emergency maintenance on a backhaul link connecting our York and Vancouver data centers. Thanks to our existing redundant routing paths, we do not anticipate any service disruptions or performance impacts during this maintenance window.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com

Aug 4, 04:58 EDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.