Partially Degraded Service
About This Site
Centrilogic provides this site to our customers for the purpose of sharing our current and proposed maintenance schedules, and to highlight incidents that may affect the stability of the services we offer.
If you are experiencing any issues with your services, please contact us at our support email or call our 24/7 customer hotlines:
United States and Canada: 1-888-999-3091 “Option 2”
United Kingdom : 0203 004 6320 “Option 2″
From Other Areas: 1-585-277-1300
NOTE - you can optionally SUBSCRIBE to get real-time updates delivered via email or SMS.
DISCLAIMER: This page does not measure or report our SLA's - this is informational only - and not part of any Centrilogic MSA. The information here may not be represented in real-time.
Network (Internet transit, Core routing/switching, backbone systems)
Operational
GTA Network
Operational
ROC Network
Operational
BUF Network
Operational
VAN Network
Operational
CTL-Metro Network
Operational
ARL Network
Operational
Calgary DC
Operational
LEN Network
Operational
Services (Dedicated and Shared hosting, Colocation, CPE)
Operational
CA - Services
Operational
USA-Services
Operational
UK-Services
Operational
Calgary DC
Operational
Customer Services (Communication, Staffing, COVID, Monitoring)
Degraded Performance
Centrilogic Phone Systems
Operational
Centrilogic Website
Operational
Zoom Meetings
Operational
Slack Messaging
Degraded Performance
Zoom Phones
Operational
Statuspage HTTPS Pages
Operational
Statuspage Slack
Operational
Statuspage SMS Notifications
Operational
Statuspage Email Notifications
Operational
Environmental (Power/Cooling/Security)
Operational
ROC Environmental
Operational
LEN Environmental
Operational
BUF Environmental
Operational
GTA Environmental
Operational
VAN Environmental
Operational
CTL-Metro Environmental
Operational
ARL Environmental
Operational
Calgary DC
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
York St Cooling pipe replacement - CHG0032263 Sep 14, 2026 05:00-15:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 14th , 2026.
Start Time: 05:00 ET
End Time: 15:00 ET
Service Call in Reference Number: CHG0032263 / INC0277293
Services Affected: York Cooling Pipe Replacement
Service Location(s): York data Centre
Expected Impact: No downtime is anticipated, and all services are expected to remain fully operational throughout the maintenance window.
Details: We would like to inform you of a planned infrastructure maintenance activity involving the York Cooling Pipe Replacement Cutover, scheduled for Monday, 14th September 2026, commencing at 5:00 AM EST and expected to conclude by 3:00 PM EST. Our data center technical team will monitor the environment throughout the activity and address any unexpected issues promptly.
"The maintenance schedule has dependency on the weather forecast in the GTA region which may lead to a change in the schedule. Tuesday, September 15th, 2026, through Thursday, September 17th, 2026, from 5:00 AM to 3:00 PM ET are our scheduled backup dates, and you will be duly notified accordingly."
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 11, 2026 - 15:45 EDT
Maintenance Window: September 14th , 2026.
Start Time: 05:00 ET
End Time: 15:00 ET
Service Call in Reference Number: CHG0032263 / INC0277293
Services Affected: York Cooling Pipe Replacement
Service Location(s): York data Centre
Expected Impact: No downtime is anticipated, and all services are expected to remain fully operational throughout the maintenance window.
Details: We would like to inform you of a planned infrastructure maintenance activity involving the York Cooling Pipe Replacement Cutover, scheduled for Monday, 14th September 2026, commencing at 5:00 AM EST and expected to conclude by 3:00 PM EST. Our data center technical team will monitor the environment throughout the activity and address any unexpected issues promptly.
"The maintenance schedule has dependency on the weather forecast in the GTA region which may lead to a change in the schedule. Tuesday, September 15th, 2026, through Thursday, September 17th, 2026, from 5:00 AM to 3:00 PM ET are our scheduled backup dates, and you will be duly notified accordingly."
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 11, 2026 - 15:45 EDT
Centrilogic Scheduled Maintenance Notification, September 16th, 2026, 02:30 AM ET to 10:00 AM ET Sep 16, 2026 02:30-10:00 EDT
Centrilogic Scheduled Maintenance Notification
Maintenance Window: September 16th, 2026
Start Time: 02:30 AM ET
End Time: 10:00 AM ET
Service Call in Reference Number: INC0281127
Services Affected: None
Service Location(s): CentriLogic Vancouver-555 Hastings Data Center (VAN)
Expected Impact: No impact to services is expected during these maintenance windows, as there is sufficient redundant power support for the duration of the work.
Details: Our colocation partner is performing power maintenance. Centrilogic does not expect any service interruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 11, 2026 - 00:53 EDT
Maintenance Window: September 16th, 2026
Start Time: 02:30 AM ET
End Time: 10:00 AM ET
Service Call in Reference Number: INC0281127
Services Affected: None
Service Location(s): CentriLogic Vancouver-555 Hastings Data Center (VAN)
Expected Impact: No impact to services is expected during these maintenance windows, as there is sufficient redundant power support for the duration of the work.
Details: Our colocation partner is performing power maintenance. Centrilogic does not expect any service interruptions.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:
To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2
The Centrilogic Team
https://www.centrilogic.com
Posted on Sep 11, 2026 - 00:53 EDT