We would like to inform you of planned Blackout period as part of our scheduled maintenance process.
These periods are necessary to ensure continued stability and performance of our systems during these critical time frames.
Maintenance "Blackout" Window: December 14th, 2026 to January 04th, 2027.
Start Time: December 14th, 2026, 00:01 ET
End Time: January 04th, 2027, 23:59 ET
Service Call in Reference Number: INC0296566
Details: During the "Blackout" period, changes to production environments will be prohibited to maintain service stability during critical business operations. Normal and Standard Changes shall not be implemented during this period unless an authorized exception has been granted. Service-impacting changes may only be considered if submitted in writing with at least 48 hours advance notice and supported by a clear business justification demonstrating their criticality to customer operations. Emergency Changes required to restore critical services, address significant security vulnerabilities, or prevent major business disruptions may proceed through the established Emergency Change Advisory Board (ECAB) approval process.
We appreciate your understanding and cooperation.
If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center: