Maintenance Window: November 09th, 2026 to November 10th,2026 Start Time: November 09th 2026, 22:00 ET End Time: November 10th 2026, 02:00 ET Service Call in Reference Number: INC0294587/CHG0032884 Services Affected: Network Services Service Location(s): Rochester Datacenter Expected Impact: Possible network reconvergence lasting 30–60 minutes. Details: The Centrilogic Network Engineering Team would like to notify you of an upcoming emergency maintenance on one of our data centre core routers to address a hardware issue.
The maintenance is scheduled to be completed in under 4 hours. While we are expecting a very low impact window that might go to 10 minutes, there is a possibility that CORE network traffic flows could lead to a reconvergence period of 30 to 60 minutes.
We appreciate your understanding and patience as we work to improve our network's reliability and performance.
Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center: