RFC: UPS Service and Battery Replacement, Monday March 24, 2025, 09:00 AM to March 26, 2025, 4:59 PM EDT - Reference Id: 1107031

Scheduled Maintenance Report for Centrilogic

Completed

The scheduled maintenance has been completed.
Posted Mar 26, 2025 - 16:59 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 24, 2025 - 09:00 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Mar 18, 2025 - 14:41 EDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Mar 18, 2025 - 14:40 EDT

Scheduled

Centrilogic Scheduled Maintenance Notification.

Maintenance Window: March 24, 2025 to March 26, 2025.

Start Time: March 24, 2025, 09:00 AM EDT.

End Time: March 26, 2025, 4:59 PM EDT.

Service Call in Reference Number: 1107031

Service Location(s): Rochester Data Centre

Expected Impact: There is no expected impact. This is a service maintenance.
Risk: Low

Procedure
CentriLogic
1. Check Fuel in onsite Generator
2. Check parameters on all UPS Units

DC Group Electrical
3. Arrive onsite
4. Review MOP with onsite contact
5. Execute Repair Procedures
6. Test and End PM

Details: Emergency UPS Service and Maintenance to be carried out by third-party contractor within a stated service window. UPS unit being repaired and inspected load will be transferred to its redundant counterpart and/or generator.

Rollback Plan:
- If there is any problem during the maintenance procedure, team will engage emergency recovery procedure.
- Inform manager and onsite contact of the issue

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com
Posted Mar 18, 2025 - 14:40 EDT
This scheduled maintenance affected: Network (Internet transit, Core routing/switching, backbone systems) (ROC Network).