Reference ID: 1075413 (1118981)-Centrilogic Scheduled Maintenance Notification

Scheduled Maintenance Report for Centrilogic

Completed

The scheduled maintenance has been completed.
Posted May 09, 2025 - 23:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 09, 2025 - 22:00 EDT

Scheduled

Centrilogic Scheduled Maintenance Notification

Maintenance Window: May 09th, 2025

Start Time: May 09th, 2025, 22:00 EST

End Time: May 09th, 2025, 23:00 EST

Service Call in Reference Number: 1075413

Services Affected: NNI/PWAN

Service Location(s): 55 York St., Toronto

Expected Impact: Outage up to 15 minutes.

Details: The Centrilogic Core Network Engineering Team would like to announce that we will be migrating Terago NNI to our new core infrastructure located in our downtown Toronto data centre. This migration process will involve moving NNI circuit and is expected to take approximately 15 minutes. During this time, there will be a brief service interruption. We appreciate your patience and understanding as continue to enhance the reliability and performance of our network.

If your contact information is incorrect, has recently changed, or you feel you have received this notification in error, please kindly provide us with your new details so we can ensure you do not miss any future communications.

Centrilogic’s support team will be available for assistance 24/7. For questions, concerns, or to report a problem about this notification, please contact our Operations Center:

To open a trouble ticket: support@centrilogic.com
To open an emergency ticket: emergency@centrilogic.com
Phone: 1-888-999-3091, Option 2

The Centrilogic Team
https://www.centrilogic.com
Posted Apr 30, 2025 - 22:41 EDT
This scheduled maintenance affected: Network (Internet transit, Core routing/switching, backbone systems) (GTA Network).